Our counsellors and crisis support can assist you to gain a clearer understanding of the problems you face and how to identify appropriate strategies so you can make the best possible decision for yourself.

Call the UQ Counselling and Crisis Line 1300 851 998 anytime of the night and day for crisis and support, to book a counselling appointment please call during business hours (8:30am-4:30pm)

If you are a survivor of sexual misconduct or assault you can book a specialist trauma-informed counselling session through our Sexual Misconduct Support Unit.  

  • One-on-one counselling

    All currently enrolled UQ students are eligible for six free counselling sessions each year. If you are likely to need access to more sessions, your counsellor will discuss your options and make a referral or introduction to any partner agency as early as possible. 

    Our counsellors will listen without judgement, offer new perspectives and work with you on strategies that are right for you. Partners, friends and family can be included in the counselling sessions if you and the counsellor agree that it will be helpful.

    If you need supporting documentation from your appointment or are unsure that you will be able to commit to an appointment, please make sure you read through our counselling policies before making an appointment. For immediate help call the UQ Counselling and Crisis Line 1300 851 998 anytime.

    Book a one-on-one appointment

    As many as 50% of students experience worry, stress, or enjoy things less than they used to (low mood). These emotions affect our quality of life, and our ability to achieve our best at University.

    Student Services, provides free online courses designed specifically for students to help them stay emotionally healthy. More than 2000 people have participated in these online courses, and more than 95% would recommend the courses to a friend. 

    These Courses aim to help students succeed at University and in all parts of their life, by teaching practical skills for improving emotional wellbeing.

  • Crisis support

    If you need help immediately, please call the 24/7 UQ Counselling and Crisis Line 1300 851 998For further help, one-on-one crisis appointments can be arranged by calling the UQ Counselling and Crisis Line during the business hours of 8:30am-4:30pmPlease notify the Student Concierge that this is what you need.

    If you need supporting documentation from your appointment or are unsure that you will be able to commit to an appointment, please make sure you read through our counselling policies before making an appointment. 

    Contact Student Services now

    UQ Counselling and Crisis Line   

  • Group Sessions

    Our workshops and programs are designed to help improve your wellbeing run throughout the year. 

    Find workshops

    Find programs 

    UniWellbeing

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Self-help resources

Learn self-help strategies to help improve your mental health, personal relationships and physical health - and recognise when it may be worth seeking help.

Find self-help resources 

Policies

  • Confidentiality & Privacy Policy

    UQ's Counselling Service is confidential however, there are specific occasions under which counsellors are obligated by law to break this confidentiality.

    Our counsellors will inform you of the limits of confidentiality at your initial counselling session.  

    Privacy Policy

  • Appointment & Cancellation Policy

    Our counsellors are in high demand and there is often a waiting list. To provide the best services to all students, an Appointment and Cancellation Policy has been established.

    If you cannot make your appointment, please call 3365 1704 or email ss@uq.edu.au as soon as possible to cancel or reschedule. 

    Appointment and Cancellation Policy

  • Letter Request Policy

    Our counsellors can provide letters of contact for students if they meet the requirements outlined in our Letter Request Policy.  

    As our counsellors do not have medical qualifications they cannot provide Medical Certificates to students. If you require a Medical Certificate contact UQ Health Service or your local GP.

    Letter Request Policy