Right to Information 

Right to Information is the Queensland Government's approach to giving the community greater access to information.

The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information.  See the Qld Premier's Statement of Right to Information Principles

New legislation replacing the Freedom of Information Act 1992 came into effect on 1 July 2009, namely;

Right to Information aims to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.

Further information is available in the University's Right to Information Policy.  Information concerning the Whole of Government policy and the new legislation, including application forms, is available from www.rti.qld.gov.au.

Information Privacy

Queensland's privacy regime is set out in the Information Privacy Act 2009 (IP Act).  Under this Act, the University is legally required to comply with the Information Privacy Principles (IPPs), which are set out in Schedule 3 to the Act.  The IPPs cover the collection, storage, use, disclosure and access obligations of agencies.  Under the IP Act, agencies are required to take reasonable steps to protect the personal information they hold from misuse and loss and from unauthorised access, modification or disclosure.

Further information can be obtained from the fact sheet "Information Privacy Act 2009 - What it means for you" and the University's Privacy Management Policy.

General Information section

Right to Information and Privacy Access Applications

Right to Information and Privacy Access Applications

The University of Queensland releases information administratively and proactively where possible. 

Information can be accessed via the documents published through:

Before making an RTI or IP access application,  check whether the information can be released through some other way. 

Making a Right to Information (RTI) or Information Privacy (IP) access application

All applications for access to information must be made in writing.  You may apply by completing an application form  or write directly to: 

Right to Information and Privacy Office

JD Story Building

The University of Queensland

Brisbane  Qld  4072

Your application must:

  • provide sufficient information concerning the document/s to enable the RTI & Privacy Coordinator to identify the document or documents;
  • state the address for the delivery of notices and documents to which you seek access;
  • include suitable evidence of identification if you are seeking access to your own personal information;
  • if the application is made under the RTI Act, the application fee of $44.85 must accompany the application.

Processing your application

  • The RTI & Privacy Office will officially acknowledge receipt of your application within 10 business days.   
  • Your application will be processed within 25 business days, or 35 business days where consultation with a third party is necessary.
  • Access to documents will ordinarily be provided in the form requested.
  • You have a formal right to seek an internal review of an original decision if you are not satisfied with the decision.

 Information can be accessed via the documents published through the;

  • Publication Scheme, 
  • Information released included in the Disclosure Log section of this site, or
  • Lodging of a request with the Right to Information and Privacy Office.
Amendment Application

Amendment Application

The Information Privacy Act 2009 provides that if certain requirements are satisfied, a person may make application to amend a document of the University.   A person is entitled to apply to amend personal information that is inaccurate, incomplete, out-of-date or misleading. 

Who can apply to amend a document

  • the person must have obtained the document in question;
  • the information that the person seeks to amend must relate to the personal affairs of the person;
  • the information must be inaccurate, incomplete, out-of-date or misleading.

Making an application for amendment of a document

  • All amendment applications must be made in writing.  An applicant may complete an application form or write directly to the:

Right to Information and Privacy Office

JD StoryBuilding

The University of Queensland, 4072

Processing your amendment application

  • The Right to Information and Privacy Office will acknowledge receipt of your application.
  • Your application will be processed in accordance with the Information Privacy Act 2009
  • You may apply for internal review if you are not satisfied with the original decision on your amendment application.
Internal Review Applications

Internal Review Applications

Under the Right to Information Act 2009 and the Information Privacy Act 2009, a person has a right to make an application for internal review of a decision made under the relevant legislation.  The Vice-Chancellor has delegated power to carry out an internal review, to the Chief Operating Officer.  If the University receives an application for internal review of an original decision made by the RTI or IP Acts, the Chief Operating Officer will review the decision and either affirm or vary the decision.

All internal review applications must be made in writing and addressed to:

Right to Information and Privacy Office
Room 419,JD Story Building
The University of Queensland, 4072
 
Your application must:
  • state the grounds for review (eg. objecting to a document being exempt from disclosure); and
  • be lodged within 20 business days after the date of the written notice of the decision.
External Review

External Review

If you are not satisfied with the outcome of a decision on internal review, you may apply to the Office of the Information Commissioner for external review of the decision.

All inquiries regarding making an application for external review should be directed to the Office of the Information Commissioner.

Frequently Asked Questions

Frequently Asked Questions

What is right to information ?

Right to Information is the Queensland Government's approach to giving the community greater access to information.

The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information. The Right to Information reforms aim to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.

Further information about Whole of Government policy and the new legislation, including application forms, is available from www.rti.qld.gov.au.

What happened to FOI ?

The Freedom of Information Act 1992 was repealed on 1 July 2009 and replaced with the Right to Information Act 2009 and the Information Privacy Act 2009. However, the FOI Act will continue to apply to any access or amendment applications lodged before 1 July 2009.  

How can I access information ?

In line with the philosophy of the Right to Information reforms, the University has a number of administrative access schemes which permit certain kinds of information to be released without the need for a formal application under the Right to Information Act 2009 or the Information Privacy Act 2009. As a first step, check the University’s Statement of Affairs and Publication Scheme to see whether the information you seek can be released administratively. If you are still unsure, contact the Business Unit which holds the information to see whether there is an administrative access scheme available. Finally, if you are still unsure, contact the University’s Right to Information and Privacy Coordinator to discuss how the information may be released. 

How do I make an application under the Right to Information Act 2009 ?

All applications for access to information must be made in writing.  You may apply by completing an application form or write directly to the:

                   Right to Information and Privacy Office

                   JD Story Building

                   The University of Queensland, 4072

Your application must:

  • provide sufficient information concerning the document/s to enable the RTI & Privacy Office to identify the document or documents; and
  • state the address for the delivery of notices and documents to which you seek access.

If you are applying for your own information, you have to provide evidence of identification such as a certified copy of a driver’s licence. 

How much will it cost ?

There is no application fee if you are applying for your own information. 

If you are applying for someone else’s information or non-personal information (e.g. University business records), then there is an application fee of $44.85.  Also, you may be required to processing and photocopying charges. If you are required to pay these charges, the Right to Information and Privacy Office will send you a letter setting out estimated costs.  

What is the Information Privacy Act 2009 and what does it mean for me ?

The Information Privacy Act 2009 is a Queensland law and came into effect on 1 July 2009. The Act applies to the University and its employees and contractors. It does not, however, apply to controlled entities which are covered by the Australian Government’s Privacy Act 1988

The Information Privacy Act 2009 has two broad scheme:
  • a scheme which allows people to access and amend their own information; and
  • a scheme which regulates the management of personal information held by the University. 

What is Personal Information ?

Personal information is any information which identifies an individual or allows their identity to be reasonably ascertained. 

What are the Information Privacy Principles ?

The Information Privacy Principles are a set of rules which regulate the way in which personal information is to be managed by the University throughout its lifecycle from initial collection to eventual disposal. The Information Privacy Principles cover the following functional activities:
  • collection of personal information;
  • storage and security;
  • access and amendment;
  • use within the University of personal information;
  • disclosure of personal information to person’s outside the university.
Publications and additional information