MyResearch Frequently Asked Questions
Here you will find answers to some of the most frequently asked questions relating to MyResearch, if you do not find an answer to your question below please contact my-research-help@uq.edu.au
After entering my UQ credentials, I am sent back to the login page
If you are being sent back to the login page after entering your UQ credentials this may be due to one of the following reasons:
- You do not have an active MyResearch account
- UQ staff and PhD students are given an automatic MyResearch account for the duration of their contract/enrollment only. If you are out of contract or your enrollment end date has lapsed, then your MyResearch account is automatically de-activated. If your contract or enrollment is extended by HR or the Graduate School then your account will automatically re-activate once the new contract start and end date is processed and updated on other UQ systems.
- If you are unsure if you have an active MyResearch account, please contact my-research-help@uq.edu.au
- Your MyResearch account is not set up to login with SSO
- Some students and non-contract staff accounts are set up with a username and password instead of UQ SSO.
- If you are unsure as to wether your account can sign in with UQ SSO or a username/password option, please contact my-research-help@uq.edu.au
- You are logging in with the wrong credentials
- If you have both staff and student IT credentials, make sure you are signed out of the other account elsewhere on your browser to allow the correct UQ SSO authentication. Alternatively you can use a different browser or an incognito window.
- Note: PhD students should be logging in with their student credentials.
Information for PhD Students
If you are a PhD student, you may have both staff and student credentials for other UQ services such as email. However, you will only be given a student MyResearch account (unless you also have a staff contract).
If the project for which the ethics is approved is part of your studies, you MUST be listed as a student, added with your student email and use your student MyResearch account to manage this. You should only use your staff account/email when your role on the project is directly linked to your staff contract.
When you are listed as a team member on an ethics application, make sure you are added using your student email address (this should be in the format sxxxxxx@student.uq.edu.au). If you are added with a different email address, then your ethics will not be linked to your student UQRDM account when you come to submit your thesis.
I requested a new password, but I didn't recieve a link
UQ staff and PhD students should be logging into MyResearch using UQ SSO by pressing the purple button (UQ Staff and Students Sign in). The username/password boxes below are only to be used by users who have had their account manually set up, or are external to UQ.
If you have a UQ SSO linked account, the username/password boxes and reset password link will not work for you as they are not connected to your account.
If you have a manually created account and are having issues logging in or setting a new password, please email my-research-help@uq.edu.au so we can check that your account is active and un-locked before issuing a new password link.
I don't see a submit button on my application
Only the Chielf Investigator (or UQ lead for ratifications) is permitted to submit an ethics application. If the Chief Investigator is not the application owner, they must first be given EDIT access to the application beofre they can edit and submit the form.
UQ students are not permitted to be listed as a Chief Investigator and should list their UQ supervisor as the Chief Investigator for their project where appropriate.
If the Chief Investigator can see the application but cannot edit any answers, then they have only been given VIEW access and should ask the application owner to change their access level to EDIT.
Can I delete an application?
Yes, you can delete an application as long as it has never been submitted. Only the application owner will see this option.
To do this, navigate to the applications tab, click on the identifier of the application you want to delete and select 'Delete application'.
If your project has already been approved and you want to delete a current 'in-progress' amendment, the application owner will see the option 'Delete in-progress version' which will revert all information in the application back to the currently approved version.
If you wish to withdraw an application or amendment that hasn't yet been approved, choose the option 'withdraw application'.
If you wish to delete a withdrawn application from your account, please contact my-research-help@uq.edu.au
How do I change the application owner?
The application owner is always the person that started the intial application. They have the same permissions as someone with edit access to the application, with the additional ability to delete or withdraw applications.
If the application owner is no longer at UQ and needs to be replaced, please contact my-research-help@uq.edu.au.
The project owner is always the Chief Investigator (CI), to change the chief investigator of a project you need to submit an amendment. Once the amendment is approved, the project owner will automatically update to the new CI