Records are “information created, received and maintained as evidence and as an asset by an organisation or person, in pursuit of legal obligations or in the transaction of business”.[1]  In essence, records aren’t just collections of data—they comprise of the content, context, and structure necessary to provide sufficient evidence of a business activity.  As a collection, records are fundamental to our institutional memory and contribute directly to our understanding of UQ in the past, present and into the future.

[1] Standards Australia. 2017. Australian  Standard AS ISO 15489-1-2017, Part 1: Concepts and principles. Sydney: SAI Global Ltd.

Record Management Services (also known as RAMS or Records) is located within Information Technology Services (ITS) and is responsible for the strategic management of The University’s recordkeeping systems, records of enduring value, developing policies and providing advice.

Advice and information requests
Extension 53361
Staff file requests
Extension 52831

Student emails for automatic registration



Recordkeeping basics workshop

22 September 9AM

Managing student records

27 September 2PM


The Research e-File is a web portal which displays a read-only version of records in TRIM depending on the access level of staff.  In addition to existing information sets for Research funding, Human and Animal Ethics applications there is...

31 August 2017

Since the recent upgrade we've noticed a change in the way TRIM responds to the title of a file when it is dragged and dropped into the software.  HP have produced a patch to restore this functionality and this will be pushed out to...

28 July 2017