Records are “information created, received and maintained as evidence and as an asset by an organisation or person, in pursuit of legal obligations or in the transaction of business”.[1]  In essence, records aren’t just collections of data—they comprise of the content, context, and structure necessary to provide sufficient evidence of a business activity.  As a collection, records are fundamental to our institutional memory and contribute directly to our understanding of UQ in the past, present and into the future.

[1] Standards Australia. 2017. Australian  Standard AS ISO 15489-1-2017, Part 1: Concepts and principles. Sydney: SAI Global Ltd.

Record Management Services (also known as RAMS or Records) is located within Information Technology Services (ITS) and is responsible for the strategic management of The University’s recordkeeping systems, records of enduring value, developing policies and providing advice.

Advice and information requests
Extension 53361
Staff file requests
Extension 52831

Student emails for automatic registration



Recordkeeping Basics

Managing Student Records

8 November (2PM)

27 November (10AM)


The dates for our Staff Development courses have been released for 2018.  Next year we are offering two main courses (below) in addition to some  specific lab sessions which will give staff "hands-on" practical...

9 November 2017

October was a busy month with quite a few changes happening in the backend of TRIM.  The database was converted to Unicode which now accepts foreign characters and will allow future integration with Sharepoint sites.  The advanced IDOL...

1 November 2017

This procedure will allow users to TRIM records from the front screen of Outlook reducing the number of steps in the process of registration. Right-click in the Outlook ribbon and Select Customise the Ribbon ...

31 October 2017