Records are “information created, received and maintained as evidence and as an asset by an organisation or person, in pursuit of legal obligations or in the transaction of business”.[1]  In essence, records aren’t just collections of data—they comprise of the content, context, and structure necessary to provide sufficient evidence of a business activity.  As a collection, records are fundamental to our institutional memory and contribute directly to our understanding of UQ in the past, present and into the future.

[1] Standards Australia. 2017. Australian  Standard AS ISO 15489-1-2017, Part 1: Concepts and principles. Sydney: SAI Global Ltd.

Record Management Services (also known as RAMS or Records) is located within Information Technology Services (ITS) and is responsible for the strategic management of The University’s recordkeeping systems, records of enduring value, developing policies and providing advice.

Advice and information requests
Extension 53361
Staff file requests
Extension 52831

Student emails for automatic registration



Managing student records

10AM 27 October


A TRIM patch is now available to install for all users.  This will rectify some of the problems identified in the upgrade from Records Manager to Content Manager.  To install the patch simply Log Off your computer and the Software...

28 September 2017

Records Management Services (RAMS) wish to advise of upcoming changes that will affect staff in Student Administration departments.  The proposal has received approval from Mark Erickson...

22 September 2017