Records are “information created, received and maintained as evidence and as an asset by an organisation or person, in pursuit of legal obligations or in the transaction of business”.[1]  In essence, records aren’t just collections of data—they comprise of the content, context, and structure necessary to provide sufficient evidence of a business activity.  As a collection, records are fundamental to our institutional memory and contribute directly to our understanding of UQ in the past, present and into the future.

[1] Standards Australia. 2017. Australian  Standard AS ISO 15489-1-2017, Part 1: Concepts and principles. Sydney: SAI Global Ltd.

Record Management Services (also known as RAMS or Records) is located within Information Technology Services (ITS) and is responsible for the strategic management of The University’s recordkeeping systems, records of enduring value, developing policies and providing advice.

Advice and information requests
Extension 53361
Staff file requests
Extension 52831

Student emails for automatic registration


The Faculty of Medicine Executive administration staff have initiated a push for better recordkeeping by promoting the use of Content Manager (TRIM) in all their offices.  Emma Ryan hosted a session at Herston where she demonstrated how the...

6 February 2018

From 2018 all HR staff will have access to staff files through TRIM software.  Back-scanning of the physical collection will cease and the remaining files will be transferred from Staff Registry to the Warehouse which is located in Building...

3 January 2018

The student administration staff at Pharmacy Australia Centre of Excellence (PACE) regularly register student items into the electronic student files in TRIM.  Pictured from left to right are Sheryl Budgeon, Margaret Gorman and Emma Best....

7 December 2017