5 October 2009

UQ researchers have been investigating how seniors can keep informed about the services and opportunities that are available to help them age well.

The recently completed study, conducted in Ipswich and Gold Coast cities, found that many older people were unaware of the full range of programs and services available within their communities.

Project Officer Dr Jo-Anne Everingham from the Australasian Centre on Ageing said this problem was particularly common among seniors who had poor education, low income, spoke little English, had limited social networks, or poor health.

She said that while there were many information sources available in the community, some seniors were unable to find what they needed amongst the maze. The research explored the kinds of information seniors needed and how best to get it to them.

“Access to the right information at the right time can make all the difference to whether people get the help and support they need. Information services that work are vital in helping people to age well," she said.

“People get caught up in the maze of information and sometimes they simply can’t find what they need, so they miss out.

"This research shows we need an information system that places the needs of seniors first and helps them navigate what can be a very confusing information overload.”

Dr Everingham said that during the study, the researchers worked with the community and with government to create solutions that work.

“It’s about getting everyone to work together. That’s what makes this project so important,” she said.

The research explored the potential for a range of organisations and individuals to work together to promote and achieve ageing well in the community and was conducted by UQ’s Australasian Centre on Ageing and the UQ Boilerhouse Community Engagement Centre.

It was funded by an Australian Research Council Linkage Grant with contributions from Ipswich and Gold Coast City Councils and the Queensland Government Department of Communities. The research findings do not necessarily represent the views of any of these industry partners.

Media: For more information contact Dr Jo-Anne Everingham, Australasian Centre on Ageing 3346 9371.