Yes, the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital Referral Service, St Lucia will see any patient referred from a general practice veterinarian.

Your general practice veterinarian will need to send to the referral service a detailed written referral and patient history for your pet. It is preferable for your vet to phone and discuss your pet’s case with the appropriate referral veterinarian before you call to make your appointment.

Fees charged at the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia are competitive with other veterinary referral services.

The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital Referral Service, St Lucia offer the same services as other veterinary referral services such as emergency intensive care treatment, orthopaedic and soft tissue surgery, spinal surgery, laparoscopic surgery, internal medicine including endoscopy, dentistry, ophthalmology, dermatology, radiology and anaesthesia.

Additionally, the clinic has been established to train undergraduate veterinarians and veterinary technicians (you will notice the maroon coats of students during your visits to the clinic).

Although the students are involved in observation and some minor tests/treatments/procedures, students are not involved in the diagnosis or treatment decisions made for your pet – this is done by qualified referral veterinarians.

If you are having a consultation with one of our referral veterinarians, students may begin by taking your pet’s history and details of any current issues. You will then be joined by the treating veterinarian for the remainder of the consultation. The veterinarian may discuss the diagnosis and treatment of your pet with students as a learning exercise.

We see all household pets. If in doubt, please ask and we will do our best to help you and your pets.

Yes, the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital Referral Service, St Lucia is located on Therapies Road, off Slip Road within the University of Queensland Campus at St Lucia.

The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital Referral Service, St Lucia has wheelchair access and our friendly staff are on hand to help with getting your pets into the clinic from your car if needed.

Yes, there is free parking available to clients on Therapies Road, just outside the clinic.

The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital Referral Service, St Lucia has purposely designed wards to cater for the needs of your pet if they need to stay with us. We have a well equipped intensive care unit and theatres, imaging department, medicine wards, surgical wards, separate cat and dog wards and isolation ward.

Visits and their benefits to the patient vary considerably between pets and the reason they are in hospital. Our aim is always to do what is best for your pet and we encourage many clients to visit their pets if they need to stay with us for any length of time. Please feel free to discuss with your vet whether visitation is suitable for your pet’s recovery.

For some pets, having familiar belongings can make them feel more at home and relaxed. However, in a busy clinic it is not uncommon for belongings to get soiled while pets are rehabilitating in the confines of a cage. In general, we ask that cages, leads, toys, coats, bedding or sentimental/valuable items are not left at the clinic.

The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia accepts cash, EFTPOS, credit card (Visa, Mastercard and Bankcard only) or GE Care Credit as methods of payment. Unfortunately, we are unable to offer accounts.

If your pet is hospitalised for longer than a day we ask that clients pay 50% of the estimate at the time of admission with the balance due on discharge of your pet. If they are just in for day stay or consultation, we ask that payment be made as your pet leaves the clinic.

Yes. The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital Referral Service, St Lucia runs by an appointment schedule. To ensure you are seen at a convenient time for you and your pet, please phone to make an appointment with our reception staff.