1. Does the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia offer services to the general public?

Yes, the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia is just like your local veterinary service with added benefits!

2. Is it cheaper to have my pet seen at the University than at other vet clinics?

The fees charged at the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia are competitive with other veterinary clinics.

3. What is the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia?

The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia offers the same services as general community practices, such as desexing, vaccinations, dentistry, medical and surgical procedures. Additionally, the clinic has been established to train undergraduate veterinarians and veterinary technicians (you will notice the maroon coats of the students during your visits to the clinic).

4. Will my pet be treated by students?

Although the students are involved in observation and some minor tests/treatments/procedures, students are not involved in the diagnosis or treatment decisions made for your pet – this is done by qualified veterinarians.

If you are having a consultation with one of our clinicians, students may begin by taking your pet’s history and details of any current issues. You will then be joined by the treating veterinarian for the remainder of the consultation. The veterinarian may discuss the diagnosis and treatment of your pet with students as a learning exercise.

5. What type of animals are cared for at the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia?

We see all household pets. If in doubt, please ask and we will do our best to help you and your pets.

6. Is the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia easy to find?

Yes, the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia is located on Therapies Road, off Slip Road within the University of Queensland Campus at St Lucia. There is a Google map available on this website.

7. Is there easy access to the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia for me and my pet?

The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia has wheelchair access and our friendly staff are on hand to help with getting your pets into the clinic from your car if needed.

8. Is there parking available close to the University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia?

Yes, there is free parking available to clients on Therapies Road, just outside the clinic.

9. What are the hospital facilities like for my pet?

The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia has purposely designed wards to cater for the needs of your pet if they need to stay with us. We have a well equipped intensive care unit, medicine wards, surgical wards, separate cat and dog wards and isolation ward.

10. Can I visit my pet while they are hospitalised?

Visits and their benefits to the patient vary considerably between pets and the reason they are in hospital. Our aim is always to do what is best for your pet and we encourage many clients to visit their pets if they need to stay with us for any length of time. Please feel free to discuss with your vet whether visitation is suitable for your pet’s recovery.

11. Can I bring my pets favourite belongings in?

For some pets, having familiar belongings can make them feel more at home and relaxed. However, in a busy clinic it is not uncommon for belongings to get soiled while pets are rehabilitating in the confines of a cage. In general, we ask that cages, leads, toys, coats, bedding or sentimental/valuable items are not left at the clinic.

12. What are my payment options?

The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia accepts cash, EFTPOS, credit card (Visa, Mastercard and Bankcard only) or GE Care Credit as methods of payment. Unfortunately, we are unable to offer accounts.

If your pet is hospitalised for longer than a day we ask that clients pay 50% of the estimate at the time of admission with the balance due on discharge of your pet. If they are just in for day stay or consultation, we ask that payment be made as your pet leaves the clinic.

13. Do I need an appointment?

Yes. The University of Queensland Small Animal Clinic and Veterinary Teaching Hospital, St Lucia runs by an appointment schedule. To ensure you are seen at a convenient time for you and your pet, please phone to make an appointment with our reception staff.