Problems can arise with students because of unclear expectations about your role as a tutor and about their role as a student. Establishing expectations or ground-rules at the beginning of semester helps maintain good working relationships.

Getting students to generate ground rules helps establish rules that are more likely to be kept by the group.
Review the ground-rules during the semester, to see how things are going, change rules that aren’t working and add any rules that are needed.

Ground rule examples include:

•  No mobile phones on in class
•  Respecting other peoples opinions
•  Don’t speak over others
•  Be on time to class.