Applications for 2019 are closed

Late or emailed applications are not considered.

When you are appointed to a role with the Student Relations Network you are employed by The University of Queensland. To view further details about this role, visit Student Hub and download the position description.

Applications closed, Sunday 11 November 2018.


Essential selection criteria:

  • current domestic or international UQ student*
  • currently enrolled in a program of study at UQ and will enrol for Semester 1, 2019 at UQ
  • at the time of commencing work: completion of at least 2 full years of study at UQ**
  • excellent, well-established communication skills
  • comprehensive awareness of UQ resources to support all students
  • available to attend mandatory training in January 2019 and commence work immediately after

Further details in the position description

*Students from any campus welcome to apply (St Lucia, Herston, Gatton)
**Post-grads must have completed an undergraduate degree at UQ in the past 12 months


Set aside some time to submit this application.

This is a professional role for which we are looking for people with communication skills, knowledge and love of all things UQ! The application process requires: 

  • uploading a 30-second video introducing yourself

  • answering a few questions with short answers

  • uploading a current resume (refer to tips below)

Applications not meeting the eligibility criteria are not considered. Application feedback is not provided.


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Stand out in the application process

Applications to the SRN Call Crew are typically very high. To increase your chances of success during this process,
visit the UQ Student Employability Centre website for tips on what separates a tailored application from a generic application.

Where will I work?

St Lucia or Gatton campus

We have two fully established call centres at both St Lucia campus and at Gatton campus. 

Your work must be undertaken at one of our two call centres and at no time is working from home or an alternative location possible. 

The SRN is based in Building 41 at St Lucia and at Morrison Hall, Gatton.

Is this a paid role?


Successful applicants will be employed as Casual HEW1, professional staff. The current rate is $31.95 per hour.

Shifts are a minimum of 3 hours and a maximum of 7 hours 15 minutes per day. SRN Call Crew are not paid overtime or penalty rates.

Multiple roles are available for this current recruitment (10-20). 

What is casual work?

Temporary employment

Casual work offers more flexible hours than other forms of employment, but job permanency is less certain.

You will be employed on a temporary basis; hours are irregular, and work isn't guaranteed to be ongoing.

You will be required to submit timesheets and provide weekly availability via online rostering.


Download the Student Relations Network Call Crew Position Description