Our counsellors can assist you to gain a clearer understanding of the problems you face and how to identify appropriate strategies so you can make the best possible decision for yourself. 

Although we can provide guidance, it is important to recognise that our counsellors cannot solve your problems for you. 

  • One-on-one counselling

    All currently enrolled UQ students are eligible for six free counselling sessions each year. If you are likely to need access to more sessions, your counsellor will discuss your options and make a referral or introduction to any partner agency as early as possible. 

    Our counsellors will listen without judgement, offer new perspectives and work with you on strategies that are right for you. Partners, friends and family can be included in the counselling sessions if you and the counsellor agree that it will be helpful.

    If you need supporting documentation from your appointment or are unsure that you will be able to commit to an appointment, please make sure you read through our counselling policies before making an appointment. 

    Book a one-on-one appointment

  • Crisis appointments

    Crisis appointments can be arranged within 24 hours if you need help immediately. Please notify the Student Concierge that this is what you need.

    If you need supporting documentation from your appointment or are unsure that you will be able to commit to an appointment, please make sure you read through our counselling policies before making an appointment. 

    If you need to talk to somebody now, Lifeline is available 24 hours a day on 13 11 14.

    Book a crisis appointment now

  • Online Counselling

    If you feel unable to access one-on-one counselling, you are welcome to access our Online Counselling Service.

    You will be contacted within 48 hours of registering for this service. The frequency of subsequent communication will depend on your current issues and negotiation with your counsellor.

    Online counselling is not a suitable medium to deal with crisis situations. If you require urgent attention please contact Student Services or the Student Health Service. Lifeline is available 24 hours a day on 13 11 14.

    This service is available for UQ students during business hours Monday to Friday.

    Register for UQ Online Counselling

Self-help resources

Learn self-help strategies to help improve your mental health, personal relationships and physical health - and recognise when it may be worth seeking help.

Find self-help resources 

Policies

  • Confidentiality & Privacy Policy

    UQ's Counselling Service is confidential however, there are specific occasions under which counsellors are obligated by law to break this confidentiality.

    Our counsellors will inform you of the limits of confidentiality at your initial counselling session.  

    Privacy Policy

  • Letter Request Policy

    Our counsellors can provide letters of contact for students if they meet the requirements outlined in our Letter Request Policy.  

    As our counsellors do not have medical qualifications they cannot provide Medical Certificates to students. If you require a Medical Certificate contact UQ Health Service or your local GP.

    Letter Request Policy