Role of SI-net Expert Users

SI-net Expert Users play a vital role in extending the reach of SI-net support throughout the university, and helping to tailor SI-net training and support messages to be faculty/area specific.

Specifically, Expert Users are responsible for:

• Delivering one-to-one training to staff colleagues who are new to aspects of SI-net and have completed their pre-requisite Fundamentals training.
• Signing the Acces Request Form after the training is complete (SI-net coordinator approval is also required on this form).
• Acting as a first contact for staff who have questions about SI-net.
• Liaising with SI-net Business Analysts on behalf of their faculty/organisational unit, for system and training-related issues.
• If you have made a data-entry error in SI-net, Expert Users should be your first point of contact.  These staff members often have 'Correct History' access, and/or can escalate the issue to the relevant academic administration manager or to SI-net Business Analysts as required.

Why should I be trained by an Expert User?

• It gives you the chance to get to know a local contact person, so that you know who to go to if you encounter any issues within using SI-net or applying the content covered in your training courses.
• It allows your trainer to slightly tailor the training examples and focus areas to suit your area and/or your likely work tasks, making the training much more useful and relevant for you than the SI-net Support Group could do centrally.

Below is a list of the Faculty/School SI-net Expert Users.  

Please contact an expert user in your faculty/area once you have completed SI-net Fundamentals training, to organise your training and access to other modules of SI-net (excluding the SI-net Graduations course - this course must be conducted centrally by SI-net Support, with enrolments via the Staff Development - HR Division Website). 

The above SI-net Expert Users were nominated by the SI-net Coordinator in their area, and have undertaken an in-house 'train the trainer' style course which was designed and is facilitated by the Student Functional Group.  If you are interested in becoming a SI-net Expert User and/or believe that there is a need for an additional contact point in your area, please contact your SI-net Coordinator in the first instance.

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