The following services and facilities are offered to students by The University of Queensland and its associated organisations.
Related links for: Services and facilities for students
Academic assistance for Indigenous studentsStaff from the Aboriginal and Torres Strait Islander Studies Unit are available to assist Aboriginal and Torres Strait Island students with academic matters in a culturally appropriate way. Special one-on-one tutoring can be arranged through the&n...
Academic Communication Skills (ESP-ACS)The Institute of Continuing and TESOL Education (ICTE-UQ) offers this intensive three-week program prior to the start of each University semester to provide students with specialist language and academic skills training needed for successful study. ...
Academic dress hireAcademic dress for graduation or other academic ceremonies may be hired or purchased from the Academic Dress Hire Service office on the St Lucia campus.
For further information about Academic dress for graduations, please visit the
Accommodation ServicesLink to information about UQ's Accommodation Services unit
Advanced English Communications Skills (AECS)The Institute of Continuing and TESOL Education (ICTE-UQ) offers intensive courses designed to challenge advanced learners of English and to assist them in developing communication skills and fluency.
For more information, please visit ...
Alumni Book FairInformation about the biennial Alumni Book Fair
ANZ BankThe ANZ bank has a branch and a 24-hour automated teller machine in the Staff and Graduates Club building, Staff House Road.
Staff who speak Mandarin, Cantonese and Japanese are available to help in...
Art galleries and art collectionsUniversity Art Museum
The University Art Museum (UAM) was established in 1976 to house the art works collected by The University of Queensland since the 1940s and was one of the first universities in Australia to acq...
Audio-visual equipment hireInformation Technology Services (ITS) Audio-Visual Services section have a wide range of audio-visual equipment for hire and will deliver, set-up and pick up at any location on or off campus.
For more information about this and other servic...
Bookshop - Herston Medical BookshopThe UQ Union administers the Medical Bookshop at the Medical School at Herston.
Clients can search for a book directly online or browse by category.
Home page:
Bookshop - Student Union BookshopThe Union Bookshop, in the Union complex, carries all your stationery needs as well as digital media, calculators, cassettes, lab coats, medical kits and accessories, and luggage.
Students get a 10% discount off all stationery items u...
Bookshop - University of Queensland BookshopThe University of Queensland Bookshop, sells textbooks, computer software, general books, stationery and UQ merchandise.
At the Ipswich campus, staff and students can interrogate the Bookshop's database and access stock at both the Gatton and St Lu...
Cambridge Certificate in English Language Teaching to Adults (CELTA)The Institute of Continuing and TESOL Education (ICTE-UQ) provides the internationally recognised CELTA TESOL qualification as a 4 week full-time and 12 week part-time course. The course is intended for people without previous teaching experience who w...
Campus PharmacyThe Campus Pharmacy located on the St Lucia campus offers a friendly and efficient service tailored to both local and international customers. Our range of products and services includes a wide variety of pharmacy needs, the dispensing of pres...
Car parks and parking - St LuciaThe University utilises a paid parking scheme at St Lucia, which includes various parking zones and multi-level car parks for staff, students and visitors. Paid parking applies from 7.00 am to 9.00pm Monday to Friday throughout the year (Public Holiday...
Car parks and parking - UQ GattonNo charge is made for parking at UQ Gatton, although all staff vehicles must be registered with the College administration, and students may only park in designated student parking areas.
Parking Plans and application forms (Applicat...
Car parks and parking - UQ IpswichA paid parking scheme applies at UQ Ipswich, where students amd visitors pay on a daily or hourly basis for the parking they use.
Staff can purchase a Blue parking permit which is valid in both Pink and Blue zone areas.
Paid Parkin...
Careers counsellingCareers counsellors can help you make informed decisions on career planning, related course choice, and graduate employment options. We also assist with preparing for interviews, job applications and writing a resume.
For information about ...
Careers FairThe UQ Careers Fair is an annual event, usually held in March, that brings together university students and major employers from across the country.
Visit the Careers Fair websi...
Careers Resource CentreThe Resource Centre holds a variety of material on graduate occupations; employers in the private and public sectors; application forms; videos on courses, careers and job search techniques; and university handbooks for Australia and overseas
ChaplaincyThe Chaplaincy Centre has a team of people from different faith communities who are available to support staff and students with a range of needs in personal, family or spiritual life.
The Chaplaincy has a presence on all thr...
Child care at UQ Gatton campusA list of child care facilities for UQ Gatton staff and students
Child care at UQ Ipswich campusA list of child care facilities for UQ Ipswich staff and students
Child care at UQ St Lucia campusA list of child care facilities on the UQ St Lucia campus for staff and students
Child care information
Commonwealth BankThe Commonwealth Bank has a branch in the Relaxation Block (Student Union Complex) ; opening hours are:
Monday to Thursday: 9.30am-4.00pm
Fr...
Community & professional education coursesThe Institute of Continuing and TESOL Education (ICTE-UQ) present a wide variety of courses for personal, social, vocational, and technical education for members of the University and general domestic communities throughout the year.
For mo...
Computer facilities at UQFor a comprehensive list of UQ computer facilities, including laptop and wireless networks, and computer facilities for people with disabilities, please visit the Computer facilities
Computer maintenance and repairsInformation Technology Services (ITS) Parts Procurement and Repair Facilitation Service facilitates computer and printer repairs to university-owned computer systems through their recommended repairers.
Parts and accessorie...
Computer training courses for studentsAsk.IT conducts extensive training courses for students in the efficient use of many software programs, including Word, Excel and PowerPoint for both Windows and MacIntosh environments.
Please visit the
Customs HouseThe heritage-listed Brisbane Customs House, our riverside base at 399 Queen Street in Brisbane's CBD, links University and community as a focal point for cultural and educational activities. The Customs House houses an art collection, and provides bras...
DentistA dental surgery is located in the Union Complex [see map] on the St Lucia campus.
Please visit the
Disability servicesStudent Services Disability Program can provide a variety of access services and facilities for students with a disability (including temporary and chronic medical conditions).
Services include:
production of alternative...
Distance education/ external studiesExternal studies courses (also called distance learning) in the Faculty of Natural Resources, Agriculture and Veterinary Sciences (NRAVS) are administered by the Distance Education Centre. You can contact the centre by ringing the faculty toll-free tel...
Electron microscopy onlineThe Centre for Microscopy and Microanalysis at The University of Queensland offers Cyberstem - live and interactive electron microscopy and microanalysis sessions over the web for remote researchers, industry representatives, lecturers, school stu...
Emergency treatmentThe University Health Service provides emergency care for students, staff and visitors to the campus during opening hours. After-hours care is available at local hospital emergency departments.
English and Methodology for TESOL Purposes (EMTP)The Institute of Continuing & TESOL Education (ICTE-UQ) offers the EMTP 4-week program to practising English language teachers and is a unique opportunity for program participants to explore new approaches to teaching English to primary and seconda...
English for International Business Communication (EIBC)The Institute of Continuing and TESOL Education (ICTE-UQ) provides intensive courses specifically designed to improve English language skills using content and materials with a business focus.
For more information, please visit the ICTE...
English for Special Purposes - TESOL (ESP : TESOL)The Institute of Continuing and TESOL Education (ICTE-UQ) provides intensive courses specifically designed for non-native English speakers who are either practicing English language teachers or who are interested in learning more about TESOL.
Equity and diversity supportEquity and Diversity
The Equity office provides an internal consultancy to the University community on a range of related matters. Further information, including links to related services, is available f...
ESL (English as a second language) coursesThe Insititute of Continuing and TESOL Education (ICTE-UQ) offers a variety of intensive English language courses.
Exercise and health programsThe Centre for Physical Activity and Sport Education (CPASE) within UQ's School of Human Movement Studies offers programs to the community which provide a link between the teaching and research of the department and the community. Programs inc...
Eye Q Optical optometryAn Optometrist and UQ Science graduate, Jennifer Seawright is available for eye examinations for UQ staff and students, as well as the local community at Eye Q Optical.
The clinic has a large selection of optical frames, sporting sunglasses as well...
General English language courses (GE)The Institute of Continuing and TESOL Education (ICTE-UQ) offers intensive courses at seven levels of proficiency from elementary to advanced, designed to develop general English language communication skills and fluency.
For more informatio...
Grounds, repairs and maintenanceProperty and Facilities' Operations Section is responsible for repairs and maintenance on the St Lucia, Ipswich and Gatton campuses.
HairdresserA hairdresser is located in the Union Complex [see map] on the St Lucia campus.
Please visit the
Health informationThe University Health Service provides free up-to-date information on keeping healthy, including advice about vaccinations. Brochures are available on a wide range of topics. The Health Service website includes links to other sources of health informat...
Hire of teaching/conference roomsAcademic Facilities administers access to 150 rooms across the three campuses, St Lucia, Gatton and Ipswich, for lectures, conferences, seminars, training courses or meetings.
University staff and students, as well as members from the communit...
ID cardsUnicard is responsible for providing both UQ students and staff with identification cards (ID cards).
University policy requires all on-campus students to carry an ID Card.
University staff ID cards are also compulsory for all staff except...
IELTS (International English Language Testing System)The Institute of Continuing and TESOL Education (ICTE-UQ) conducts IELTS tests and assessor training and retraining courses.
For more information please visit the ICTE-UQ
Information technology/computing help for studentsAskIT is a one-stop shop for student computing and IT enquiries. It provides four types of support to students:-
Help Desk Service (St. Lucia, Ipswich and Gatton)
telephone helpline (07) 3365 8811
...
International student supportSupport is available from UQ's Student Services for overseas students and their families requiring advice and assistance, from arrival in Australia to departure.
For more information, please visit the
Internet trainingAsk.IT provide free regular training workshops to assist students to use the Internet efficiently.
Please visit the Ask.IT website for more information, including class schedules.
Learning assistanceLearning assistance is available to all enrolled students, in any area of study. Learning advisers assist students to become more effective and efficient learners through improved skills and strategies.
International students will benefit f...
Legal services for studentsThe University of Queensland Union Students' Legal Service provides free legal advice to students. Problems with tenancy, motor vehicle collisions, arrests or other legal matters can be considered by Legal Service staff. An appointment is...
Lost propertyProperty and Facilities' Security Section handle both lost and found property. Lost Property is open between 1.00 p.m and 4.00 p.m. Monday to Thursday, CLOSED Friday. Messages can be left on the message bank by calling 3365 1129. This message service ...
Medical consultationsStudents can see University Health Service doctors by appointment Monday to Friday at:
St Lucia
Ipswich
Gatton
No appointment is necessary to ...
Museums and collections open to the publicMany of the University's collections have evolved from the interests of individual scientists. Others have been developed specifically to enhance teaching and learning. The collections play a vital role in the University's core activities and double...
Official reports and strategic plansOnline access to the major corporate publications of the University
OPSM optometristAn OPSM optometrist is located in the Union Complex [see map] on the St Lucia campus.
Please visit the
Personal counselling for studentsPersonal counselling, provided by Student Services is available in either individual or group sessions for students facing crisis situations, adjustment difficulties or any other problems in living, such as self-esteem, anxiety, depression, suicid...
Personal safetyUniSafe is a personal security program which operates on all three campuses. Officers from the University's Security Office are on call 24 hours a day, and Emergency call points (St Lucia and Ipswich) and Security call points (Gatton) are loca...
Physiotherapy clinicsThe Physiotherapy Division of the UQ School of Health and Rehabilitation Sciences has on campus a number of clinics which provide supervised treatment to the UQ community and to the general public, by both undergraduate and postgraduate physiotherapy s...
Places to eat at the St Lucia campusThe University of Queensland Union offers corporate catering and function services as well as a wide range of food and retail o...
Places to eat at UQ GattonWalkway Cafe
The Walkway Cafe offers a wide variety of food including burgers, sandwiches, pastries and cakes, as well as drinks, including cappuccinos and softdrinks. The cafe opens Monday to Friday from 8.00am to 4.00pm durin...
Places to eat at UQ IpswichThe UQ Union Campus Café in Building 21 [See map] offers food, drinks and stationery supplies in an indoor/outdoor venue, with licensed bar facilitie...
Post OfficeThe Australia Post office provides a range of services including postage, fax, bill-paying and passport application. You can also use the Post Office (JD Story...
Printery St LuciaThe UQ Printery is a fully equipped printing service. It has printing presses, collators, folders, guillotines, digital printers and photocopiers, and offers the following services:
Production of corporate UQ stationery
...
QML PathologyQML Pathology has a collection centre conveniently located at the University Health Service, Union Road at the St Lucia Campus. The centre offers all general pathology services and is available to students, staff and the general community. Please no...
Schonell Theatre complexFor further information please go to the webpage.
Currently the Schonell, in the Union Complex, is used for live productions.
email:
School for International Training TESOL Certificate (SIT-TC)The Institute of Continuing and TESOL Education (ICTE-UQ) provides the internationally recognised SIT-TESOL qualification as a 4 week full-time course. The course provides participants with professional knowledge and skills in TESOL as well as tools fo...
Schools/student liaisonThe UQ Student Recruitment Team provides prosepctive students and secondary schools with up-to-date and useful information about the wide range of programs, study options, services and facilities available at The University of Queensland. ...
Shopping facilities at UQ St LuciaThe majority of shops are located in the Union Complex, and are administered by the UQ Student Union.
For information about the individual shops and facilities on campus, please visit:
Software licensingInformation Technology Services' (ITS) Software Licensing allows the University to purchase software from a range of publishers at reduced prices through site licenses and volume licensing schemes negotiated with various software companies. Much of the...
Sports and rehabilitation clinicUQ Sports and Rehab is a multidisciplinary clinic featuring the following services:
physiotherapy
sports medicine
sports massage
podiatry
sports psychology, and
n...
Sports coaching and professional educationThe General Principles of Coaching Courses are conducted through the Centre for Physical Activity & Sport Education (CPASE) within the School of Human Movement Studies at The University of Queensland.
CPASE contributes to the National Coaching ...
Sports facilitiesUQ SPORT’s facilities and programs are open to UQ students, staff and to the general public. Choose from social sport, college sport and/or recreation and adventure programs. Join UQ SPORT in order to stay fit, meet people and try something new!
Sports performanceSportest is an athlete consulting service utilising the extensive sport science facilities and highly trained staff from the Centre for Physical Activity and Sport Education (CPASE) within the School of Human Movement Studies (HMS). Assistance ...
Staff & Graduates Club cateringThe University of Queensland Staff and Graduates Club offers a full range of catering facilities for any function from conferences to weddings.
Please visit their website for more details.
Student clubs and societiesThe Clubs and Societies section of the University of Queensland Union currently services over 135 clubs with a combined membership of well over 16,000 students.
Clubs affiliated with the UQ Union fall into 5 categories:
Ge...
Student internet accessUQconnect provides students with free internet access to the campus computer network and the global Internet to support their academic work. Access includes use of a mailbox for electronic mail, limited file storage space, and the ability to publish a ...
Student UnionThe University of Queensland Union, known as the Student Union, provides a range of advocacy, assistance and information services for students including: assistance with academic appeals, emergency loans, help to find casual work and accomodation, info...
Student Union cateringThe University of Queensland Union offers a full range of catering facilities for any function from conferences to weddings.
Contact details for the Union's Catering Division
Email:
Study areas in the LibraryMost branch libraries provide air-conditioned rooms for individual private and group study. Bookings, which are generally for two to four hours, can be made in advance in some branch libraries.
Study assistance for first-year studentsThe Peer Assisted Study Sessions (PASS) is a program which provides student-to-student mentoring to help smooth first year students’ transition from a school to a university lifestyle.
Second and third year undergraduate students who have suc...
Study at UQ for Year 12 studentsThe University of Queensland Enhanced Studies Program was developed to enable gifted and talented Year 12 students to enrol in a University of Queensland subject, while still attending secondary school. Students can select one subject from a wide ra...
The Nanoworld image galleryThe Centre for Microscopy and Microanalysis adminsiters the multi-award winning Nanoworld Image Gallery - a world famous searchable database of photomicrographs available for free non-profit use to staff, students and the general community. Commerci...
Travel bureauxCampus Travel and STA Travel bureaux:
Uni Bike ShopThe Uni Bike Shop which sells bicycles, accessories, and also carries out bike repairs and servicing, is located in the Union Complex [see map] on the S...
Uni Credit Union LtdThe Uni Credit Union Ltd has branches at St Lucia and UQ Gatton. An agency is also located at the Dental School.
Hours:
Monday to Friday: 9.00am - 4.30pm (Staff House Road, St Lucia) ...
University of Queensland campus mapsLooking for a specific location at The University of Queensland?
Go to UQ Maps and enter the building number or name in the searchbox.
University publicationsUniversity publications produced by the Office of Marketing and Communications (OMC) service the needs of a diverse audience including external news media outlets; graduates; internal staff and students; and government authorities. These publication...
UQ news onlineKeep up-to-date with all the latest UQ news with UQ news online
UQ-Link studentsThe UQ-Link special entry scheme is designed to assist current school-leavers from socio-economically disadvantaged backgrounds to gain entry to and successfully complete&nbs...
Vaccination programThe University Health Service provides vaccinations at cost to students and staff travelling overseas. Make an appointment with a University Health Service doctor to discuss your travel vaccination requirements.
Westpac BankWestpac Bank ATM facilities are available within the Relaxation Block on UQ's St Lucia campus.
Workstation facilities for students with a disabilityIn conjunction with the Student Services' Disability Program, the Fryer Library houses specially equipped workstations for students with a disability. Eligibility is determined by a Disability Adviser. Computer facilities include an optical character r...