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 Services and facilities for students


The following services and facilities are offered to students by The University of Queensland and its associated organisations.




Academic assistance for Indigenous students
Staff from the Aboriginal and Torres Strait Islander Studies Unit are available to assist Aboriginal and Torres Strait Island students with academic matters in a culturally appropriate way. Special one-on-one tutoring can be arranged through the&n...

Academic dress hire
Academic dress for graduation or other academic ceremonies may be hired or purchased from the University’s preferred supplier Reed Graduations. For further information about academic dre...

Accommodation Services
Link to information about UQ's Accommodation Services unit

Advanced English Communications Skills (AECS)
The Institute of Continuing and TESOL Education (ICTE-UQ) offers intensive courses designed to challenge advanced learners of English and to assist them in developing communication skills and fluency. For more information, please visit ...

Alumni Book Fair
Information about the biennial Alumni Book Fair

ANZ Bank - UQ St Lucia
The ANZ bank has a branch and a 24-hour automated teller machine in the Staff and Graduates Club building, Staff House Road. Staff who speak Mandarin, Cantonese and Japanese are available to ...

Audio-visual equipment hire
Information Technology Services (ITS) Audio-Visual Services section have a wide range of audio-visual equipment for hire and will deliver, set-up and pick up at any location on or off campus. For more information about this and other servic...

Audiology clinic
The UQ School of Health and Rehabilitation Sciences has an Audiology Clinic on campus which provides supervised treatment to the UQ community and to the general public. Whether you are experiencing hearing loss or are concerned about your hearing or...

Bankmecu
Bankmecu has a branch at UQ St Lucia. Opening hours: Monday to Friday: 9.00am - 4.30pm Previously known as: MECU Credit Union Location:

Bendigo Bank - UQ Ipswich
Bendigo Bank ATM facilities at UQ Ipswich are located outside the Bookshop,

Bookshop - Student Union Bookshop
The UQU Secondhand Texts & Stationery store, located in the Union complex, carries all your stationery needs as well as digital media, calculators, USBs, lab coats, medical kits, graduation presents and accessories. Students can buy and ...

Bookshop - The Co-op
At the Medical Bookshop, we stock not only textbooks and medical titles but also a wide range of anatomical charts and models. We are also authorised sales agents for leading medical equipment manufacturers including Littmann, Heine and Welch Allyn....

Bookshop - University Co-operative Bookshop
The University Co-operative Bookshop, sells textbooks, computer software, general books, stationery and UQ merchandise. At the Ipswich campus, staff and students can interrogate the Bookshop's database and access stock at both the Gatton and...

Cambridge Certificate in English Language Teaching to Adults (CELTA)
The Institute of Continuing and TESOL Education (ICTE-UQ) provides the internationally recognised CELTA TESOL qualification as a 4 week full-time and 12 week part-time course. The course is intended for people without previous teaching experience who w...

Campus Pharmacy
The Campus Pharmacy located on the St Lucia campus offers a friendly and efficient service tailored to both local and international customers.  Our range of products and services includes a wide variety of pharmacy needs, the dispensing of pres...

Campus security
There is a 24-hour security presence on the St Lucia, Gatton and Ipswich campuses

Car parks and parking - St Lucia
The University utilises a paid parking scheme at St Lucia, which includes various parking zones and multi-level car parks for staff, students and visitors. Paid parking applies from 7.00 am to 9.00pm Monday to Friday throughout the year (Public Holiday...

Car parks and parking - UQ Gatton
No charge is made for parking at UQ Gatton, although all staff vehicles must be registered with the College administration, and students may only park in designated student parking areas. Parking Plans and application forms (Applicat...

Car parks and parking - UQ Ipswich
A paid parking scheme applies at UQ Ipswich, where students amd visitors pay on a daily or hourly basis for the parking they use. Staff can purchase a Blue parking permit which is valid in both Pink and Blue zone areas. Paid Parkin...

Career services for business, economics, law and tourism students
The Employment Services team within the Faculty of Business, Economics and Law provides career and employment related services and advice to students and alumni in  business, economics, law and tourism. Department:

Careers advising
Career Advisors will help you make informed career decisions through directing you to relevant self-directed materials (such as career profiles, on-line self-assessment tools, fact sheets), related course choice and graduate employm...

Careers Fair
The UQ Careers Fair is an annual event, usually held in March, that brings together university students and major employers from across the country. Visit the Careers Fair websi...

Casual and part-time employment for students
Help for students to find casual and part-time employment whilst studying

Central Cashier
Requires UQ login to access the page

Chaplaincy
The Chaplaincy Centre has a team of people from different faith communities who are available to support staff and students with a range of needs in personal, family or spiritual life. The Chaplaincy has a presence on all thr...

Child care at UQ Gatton
A list of child care facilities for UQ Gatton staff and students

Child care at UQ St Lucia
A list of child care facilities on the UQ St Lucia campus for staff and students

Child care information


Commonwealth Bank - UQ Gatton
Morrison Hall (Agency at UQ Gatton)  

Commonwealth Bank - UQ St Lucia
The Commonwealth Bank has a branch in the Relaxation Block (Student Union Complex) ; opening hours are: Monday to Thursday: 9.30am-4.00pm Frid...

Computer training courses for students
Ask.IT conducts extensive training courses for students in the efficient use of many software programs, including Word, Excel and PowerPoint for both Windows and MacIntosh environments. Please visit the

Customs House
The heritage-listed Brisbane Customs House, our riverside base at 399 Queen Street in Brisbane's CBD, links University and community as a focal point for cultural and educational activities. The Customs House houses an art collection, and provides b...

Dentist
A dental surgery is located in the Union Complex [see map] on the St Lucia campus. Please view the

Disability services
Student Services Disability Program can provide a variety of access services and facilities for students with a disability (including temporary and chronic medical conditions). Services include: production of alternative...

Electron microscopy online
The Centre for Microscopy and Microanalysis at The University of Queensland offers Cyberstem - live and interactive electron microscopy and microanalysis sessions over the web for remote researchers, industry representatives, lecturers, school stu...

Emergency treatment
The University Health Service provides emergency care for students, staff and visitors to the campus during opening hours. After-hours care is available at local hospital emergency departments.

English and Methodology for TESOL Purposes (EMTP)
The Institute of Continuing & TESOL Education (ICTE-UQ) offers the EMTP 4-week program to practising English language teachers and is a unique opportunity for program participants to explore new approaches to teaching English to primary and seconda...

English for International Business Communication (EIBC)
The Institute of Continuing and TESOL Education (ICTE-UQ) provides intensive courses specifically designed to improve English language skills using content and materials with a business focus. For more information, please visit the

English for Specific Purposes - TESOL (ESP : TESOL)
The Institute of Continuing and TESOL Education (ICTE-UQ) provides intensive courses specifically designed for non-native English speakers who are either practicing English language teachers or who are interested in learning more about TESOL.

English for Specific Purposes: Bridging English Program
The Institute of Continuing and TESOL Education (ICTE-UQ) offers an English language pathway to UQ undergraduate and postgraduate programs for eligible students. For more information, please visit the

English for Specific Purposes: Tourism & Hospitality
The Institute of Continuing and TESOL Education (ICTE-UQ) offers intensive courses to provide English language and communication skills for working in tourism and hospitality industries, either for a working holiday or professional career. F...

Equity and diversity support
Equity and Diversity The Equity office provides an internal consultancy to the University community on a range of related matters. Further information, including links to related services, is available f...

ESL (English as a second language) courses
The Insititute of Continuing and TESOL Education (ICTE-UQ) offers a variety of intensive English language courses.

Exercise and health programs
UQ Sport offers programs to the community which provide a link between the teaching and research of the department and the community. Programs include personal training, group fitness and lifestyle short courses.

First Aid (School of Nursing, Midwifery and Social Work)
First Aid courses are run throughout the year by the School of Nursing, Midwifery and Social Work. The courses are ideal for students, health professionals, pool owners, new parents, or members of the general public. Courses can also...

First Aid and CPR courses (UQ Sport)
Need First Aid and CPR for your degree or job? UQ Sport in conjunction with PulseStart Training Solutions offers regular courses right here on the St Lucia campus.

Gender and sexuality counselling
Student Help on Campus (SHOC) understand students are often unable to concentrate on getting the most out of their degree because they are distracted by financial pressures, confusing relationships and administrative processes. Our Gender &a...

General English language courses (GE)
The Institute of Continuing and TESOL Education (ICTE-UQ) offers intensive courses at seven levels of proficiency from elementary to advanced, designed to develop general English language communication skills and fluency. For more informatio...

Grounds, repairs and maintenance
Property and Facilities' Operations Section is responsible for repairs and maintenance on the St Lucia and Gatton campuses.

Hairdresser
The Uni Hair Salon (unisex) is located in the Union Complex [see map] on the St Lucia campus. Please visit the 

Health information
The University Health Service provides free up-to-date information on keeping healthy, including advice about vaccinations. Brochures are available on a wide range of topics. The Health Service website includes links to other sources of health informat...

ID cards
Unicard is responsible for providing both UQ students and staff with identification cards (ID cards). University policy requires all on-campus students to carry an ID Card. University staff ID cards are also compulsory for all staff ...

IELTS (International English Language Testing System)
The Institute of Continuing and TESOL Education (ICTE-UQ) conducts IELTS tests and assessor training and retraining courses. For more information please visit the ICTE-UQ

Information technology/computing help for students
AskIT is a one-stop shop for student computing and IT enquiries. It provides four types of support to students:- Help Desk Service (St. Lucia, Ipswich  and Gatton) telephone helpline (07) 3365 8811 ...

International student support
Support is available from UQ's Student Services for overseas students and their families requiring advice and assistance, from arrival in Australia to departure. For more information, please visit the

Internet training
Ask.IT provide free regular training workshops to assist students to use the Internet efficiently. Please visit the Ask.IT website for more information, including class schedules.

Learning assistance
Learning assistance is available to all enrolled students, in any area of study. Learning advisers assist students to become more effective and efficient learners through improved skills and strategies. International students will benefit f...

Legal services for students
UQU’s Student Help on Campus (SHOC) is here to support students by providing free legal, education, welfare, tax, counselling and employment services. SHOC provides professional and confidential advice for problems with tenancy, intellectual p...

Lost property
Property and Facilities' PF Assist handle both lost and found property. Found property can be handed in, and inquiries about lost property can be made between 8:00am-5:00pm, Monday to Friday.

Medical consultations
Students can see University Health Service doctors by appointment Monday to Friday at: St Lucia Ipswich Gatton No appointment is necessary to ...

National Australia Bank - UQ St Lucia
The National Australia Bank operates an automatic teller machine located in the Student Union Complex [View the

Newsagency
Campus News is a full service newsagency offering discounted papers and magazines to students and staff at St Lucia, Golden Casket tickets, Translink Go Card top ups, confectionary, cold drinks, cards and gift wrap, and mobile ...

Occupational therapy clinic
The UQ School of Health and Rehabilitation Sciences offer two separate Occupational Therapy services - the Children's Life Skills Clinic and the Upper Limb Hypertonicity Clinic. Through both clinics, we work with clients and their families to promot...

Personal counselling for students
Personal counselling, provided by Student Services is available in either individual or group sessions for students facing crisis situations, adjustment difficulties or any other problems in living, such as self-esteem, anxiety, depression, suicid...

Personal safety
UniSafe is a personal security program which operates on all three campuses. Officers from the University's Security Office are on call 24 hours a day, and Emergency call points (St Lucia and Ipswich) and Security call points (Gatton) are l...

Physiotherapy clinic
The UQ School of Health and Rehabilitation Sciences offers a number of Physiotherapy Clinics on campus which provide supervised treatment to the UQ community and to the general public, by both undergraduate and postgraduate physiotherapy students:

Places to eat at the St Lucia campus
The University of Queensland Union offers corporate catering and function services as well as a wide range of food and...

Places to eat at UQ Gatton
Walkway Cafe The Walkway Cafe offers a wide variety of food including burgers, sandwiches, pastries and cakes, as well as drinks, including cappuccinos and softdrinks. The cafe opens Monday to Friday from 8.00am to 4.00pm durin...

Places to eat at UQ Ipswich
UQU Three Limes - Bar, Cafe & Catering This venue incorporates a fully-licensed bar, light meals, snacks, coffees and much more.  On campus catering is also available - if your office requires san...

POD Centre + POD Online
POD Centre (Print on Demand) is owned and run by UQP. POD Centre is a versatile, one stop print-copy centre offering a wide range of services to The University of Queensland staff & students and the general public. POD provides high quality printing solutions at a competitive and affordable price.

Post Office - UQ St Lucia
The Australia Post office provides a range of services including postage, fax, bill-paying and passport application.  You can also use the Post Office in the JD Story Building (

Printery Gatton
The Gatton Printery provides a range of services, servicing all campuses, including offset printing, photocopying, laminating and binding.

Provision of academic transcripts
An official academic transcript shows a student's program, the results for each course studied as well as final qualification Please visit this page for information ...

QML Pathology
QML Pathology has a collection centre conveniently located at the University Health Service, Union Road at the St Lucia Campus. The centre offers all general pathology services and is available to students, staff and the general community. Please no...

Schonell Theatre complex
The Schonell Theatre is a theatre and cinema complex at the University of Queensland. The UQU Schonell Theatre regularly screens the best of art house, Australian, and foreign films and independent releases. Cinema runs from Thursdays to Mondays at ...

Schonell Weddings and Events
Schonell are the specialists in flexible conference and meeting room hire at the University of Queensland, St Lucia. Their affordable packages include room arrangement, linen, audio visual equipment, lectern and a microphone.

Schools/student liaison
The UQ School Liaison team provides prospective students and secondary schools with up-to-date and useful information about the wide range of programs, study options, services and facilities available at The University of Queensland. Throughout the ...

Shopping facilities at UQ St Lucia
The majority of shops are located in the Union Complex, and are administered by the UQ Student Union. For information about the individual shops and facilities on campus, please visit:  

Short and Part-time English courses
The Institute of Continuing and TESOL Education (ICTE-UQ) offers short and part-time English courses including IELTS preparation, writing and conversation courses. For more information, please visit the

Software licensing
Information Technology Services' (ITS) Software Licensing allows the University to purchase software from a range of publishers at reduced prices through site licenses and volume licensing schemes negotiated with various software companies. Much of ...

Speech pathology clinic
The UQ School of Health and Rehabilitation Sciences has a Speech Pathology Clinic which assists children and adults with communication issues, included delayed speech, reading and spelling difficulties, stuttering, voice disorders and difficulties a...

Sports and rehabilitation clinic
Brisbane Sports and Spinal (formerly UQ Sports & Rehab) is a specialist physiotherapy clinic that incorporates the services of both podiatry and sports psychology.

Sports coaching and professional education
The following sports education courses are conducted through UQ Sport at The University of Queensland: Apply First Aid & CPR, coach education, nutrition services and sports science courses.

Sports facilities
UQ Sport manages various sporting facilities at The University of Queensland, which includes the St Lucia, Gatton and Ipswich campuses.

Sports performance
UQ Sport has access to some of the leading performance testing and analysis facilities - both on the track and in the lab. UQ Sport provide fitness testing and talent identification services.

Student clubs and societies
UQU provides students with access to a multitude of Clubs and Societies to help their social life while studying at UQ. There are currently over 150 clubs with a combined membership of 25,000+ students. Get involved in any of the myriad club...

Student internet access
UQconnect provides students with free internet access to the campus computer network and the global Internet to support their academic work. Access includes use of a mailbox for electronic mail and limited file storage space. For more d...

Student Union
The University of Queensland Union, known as the Student Union, provides a range of advocacy, assistance and information services for students including: assistance with academic appeals, emergency loans, help to find casual work and accomodation, info...

Study areas in the Library
Most branch libraries provide air-conditioned rooms for individual private and group study. Bookings, which are generally for two to four hours, can be made in advance on the Lib...

Study assistance for first-year students
The Peer Assisted Study Sessions (PASS) is a program which provides student-to-student mentoring to help smooth first year students’ transition from a school to a university lifestyle. Second and third year undergraduate students who h...

Study at UQ for Year 12 students
The University of Queensland Enhanced Studies Program was developed to enable gifted and talented Year 12 students to enrol in a University of Queensland subject, while still attending secondary school. Students can select one subject from a wide ra...

Suncorp Bank ATM - UQ St Lucia
A Suncorp ATM is located in the Union complex [View the

The Nanoworld image gallery
The Centre for Microscopy and Microanalysis adminsiters the multi-award winning Nanoworld Image Gallery - a world famous searchable database of photomicrographs available for free non-profit use to staff, students and the general community. Commerci...

Travel information
Travel for the University and for pleasure

Uni Bike Shop
The Uni Bike Shop which sells bicycles, accessories, and also carries out bike repairs and servicing, is located in the Union Complex [see map] on the S...

University of Queensland campus maps
Looking for a specific location at The University of Queensland?  Go to UQ Maps and enter the building number or name in the searchbox.

UQ news online
Keep up-to-date with all the latest UQ news with UQ news online

UQ-Link students
The UQ-Link Program is designed to assist current school-leavers from families experiencing financial hardship to gain entry to and successfully complete t...

Vaccination program
The University Health Service provides vaccinations at cost to students and staff travelling overseas. Make an appointment with a University Health Service doctor to discuss your travel vaccination requirements.

Westpac Bank - UQ St Lucia
Westpac Bank ATM facilities are available within the Union Complex [

Workstation facilities for students with a disability
In conjunction with the Student Services' Disability Program, the Fryer Library administers assistive technology rooms which house specially equipped workstations for stu...