The following services and facilities are offered to staff and UQ departments by the University of Queensland and its associated organisations.
Related links for: Services and facilities for staff/UQ units
Accommodation ServicesLink to information about UQ's Accommodation Services unit
Advice on copyright mattersThe UQ Library"s Copyright Co-ordinator can provide advice and training on copyright as well as information on plagiarism.
For more information, including contact details, please visit the
Alumni Book FairInformation about the biennial Alumni Book Fair
ANZ Bank - UQ St LuciaThe ANZ bank has a branch and a 24-hour automated teller machine in the Staff and Graduates Club building, Staff House Road.
Staff who speak Mandarin, Cantonese and Japanese are available to ...
Art galleries and art collectionsUniversity Art Museum
The University Art Museum (UAM) was established in 1976 to house the art works collected by The University of Queensland since the 1940s and was one of the first universities in Australia to acq...
Assistance with developing assessment programsThe Teaching and Educational Development Institute's (TEDI) Teaching and Learning Support group can assist all teaching staff with the design and implementation of assessment programs which are effective and in line with University policy.
...
Audio-visual equipmentAll the audio-visual equipment in centrally controlled University lecture theatres is managed, maintained and supported by Audio-Visual Services within Information Technology Services (ITS). Equipment is also available for hire and purchase through ITS...
Audio-visual equipment hireInformation Technology Services (ITS) Audio-Visual Services section have a wide range of audio-visual equipment for hire and will deliver, set-up and pick up at any location on or off campus.
For more information about this and other servic...
Bookshop - Herston Medical BookshopThe UQ Union administers the Medical Bookshop at the Medical School at Herston.
Clients can search for a book directly online or browse by category.
Home page:
Bookshop - Student Union BookshopThe Union Bookshop, in the Union complex, carries all your stationery needs as well as digital media, calculators, cassettes, lab coats, medical kits and accessories, and luggage.
Students get a 10% discount off all stationery items u...
Bookshop - University of Queensland BookshopThe University of Queensland Bookshop, sells textbooks, computer software, general books, stationery and UQ merchandise.
At the Ipswich campus, staff and students can interrogate the Bookshop's database and access stock at both the Gatton an...
Campus PharmacyThe Campus Pharmacy located on the St Lucia campus offers a friendly and efficient service tailored to both local and international customers. Our range of products and services includes a wide variety of pharmacy needs, the dispensing of pres...
Car parks and parking - St LuciaThe University utilises a paid parking scheme at St Lucia, which includes various parking zones and multi-level car parks for staff, students and visitors. Paid parking applies from 7.00 am to 9.00pm Monday to Friday throughout the year (Public Holiday...
Car parks and parking - UQ GattonNo charge is made for parking at UQ Gatton, although all staff vehicles must be registered with the College administration, and students may only park in designated student parking areas.
Parking Plans and application forms (Applicat...
Car parks and parking - UQ IpswichA paid parking scheme applies at UQ Ipswich, where students amd visitors pay on a daily or hourly basis for the parking they use.
Staff can purchase a Blue parking permit which is valid in both Pink and Blue zone areas.
Paid Parkin...
Careers counsellingCareers counsellors can help you make informed decisions on career planning, related course choice, and graduate employment options. We also assist with preparing for interviews, job applications and writing a resume.
For information about ...
Careers Resource CentreThe Resource Centre holds a variety of material on graduate occupations; employers in the private and public sectors; application forms; videos on courses, careers and job search techniques; and university handbooks for Australia and overseas
ChaplaincyThe Chaplaincy Centre has a team of people from different faith communities who are available to support staff and students with a range of needs in personal, family or spiritual life.
The Chaplaincy has a presence on all thr...
Child care at UQ Gatton campusA list of child care facilities for UQ Gatton staff and students
Child care at UQ Ipswich campusA list of child care facilities for UQ Ipswich staff and students
Child care at UQ St Lucia campusA list of child care facilities on the UQ St Lucia campus for staff and students
Child care information
Cleaning servicesThe Cleaning Section of UQ's Property and Facilities Division are responsible for general cleaning of offices, laboratories, seminar rooms, lecture theatres, toilets, tea rooms and public areas of the University on St Lucia, Ipswich and Gatton campuses...
Commonwealth Bank - UQ GattonMorrison Hall (Agency at UQ Gatton)
Commonwealth Bank - UQ St LuciaThe Commonwealth Bank has a branch in the Relaxation Block (Student Union Complex) ; opening hours are:
Monday to Thursday: 9.30am-4.00pm
Frid...
Community & professional education coursesThe Institute of Continuing and TESOL Education (ICTE-UQ) present a wide variety of courses for personal, social, vocational, and technical education for members of the University and general domestic communities throughout the year.
For mo...
Computer maintenance and repairsInformation Technology Services (ITS) Parts Procurement and Repair Facilitation Service facilitates computer and printer repairs to university-owned computer systems through their recommended repairers.
Parts and accessorie...
Computer training courses for staffUQtrainIT within Information Technology Services (ITS) provides non-academic training courses that focus on enhancing the conceptual IT understanding and skill levels of staff, students and external clients. Training Services are provided in 3 main ...
Copying servicesUni Copying Services, which sells lecture notes, tutorial workbooks and which offers fast reliable printing, is located in the Union Complex (next to the Bike Shop) [
Counselling for staffThe University of Queensland Staff Assistance Services program (SAS) provides confidential and voluntary counselling and assistance to all University of Queensland staff. Its purpose is to help staff resolve problems which affect their work performa...
CouriersThe University Courier Service provides a collection and delivery service for the distribution of mail, parcels, stationery stores and specialised items. The Courier Service is equipped with a fleet of modern, well-appointed vehicles, offering a reliab...
Courses available to members of the communityInformation about the Faculty of Arts Community Access Program (CAP) and ICTE's courses for the community.
Curriculum design, development and revisionDesigning or revising a curriculum in an educationally sound way is easier with professional help. The Teaching, Educational Development Institute, through its Education, Consultancy and Evaluation (ECE) group, can provide that ass...
Customs HouseThe heritage-listed Brisbane Customs House, our riverside base at 399 Queen Street in Brisbane's CBD, links University and community as a focal point for cultural and educational activities. The Customs House houses an art collection, and provides bras...
Data back-upITS can automatically backup your computer data 6 days a week and retain the tapes for 2 months.
For more details of this service provided by ITS, please visit their we...
Database of expertise at UQA searchable database of 1500 academics and researchers who have provided a brief summary of their expertise and research interests.
DentistA dental surgery is located in the Union Complex [see map] on the St Lucia campus.
Please view the
Desktop publishingThe Design and Desktop Publishing Division of the Office of Marketing and Communications produces a range of central University publications and also assists faculties, departments and centres with their desktop publishing needs where resources perm...
Desktop publishing of teaching materialsThe Teaching and Educational Development Institute's Educational Resources team of desktop publishers is available for advice and consultation on every facet of production of flexible learning and teaching materials. They are able to output t...
Electron microscopy onlineThe Centre for Microscopy and Microanalysis at The University of Queensland offers Cyberstem - live and interactive electron microscopy and microanalysis sessions over the web for remote researchers, industry representatives, lecturers, school stu...
Emergency treatmentThe University Health Service provides emergency care for students, staff and visitors to the campus during opening hours. After-hours care is available at local hospital emergency departments.
Equity and diversity supportEquity and Diversity
The Equity office provides an internal consultancy to the University community on a range of related matters. Further information, including links to related services, is available f...
Examination scanning serviceITS operates an OMR (Optical Mark Reader) scanning service for the scanning and analysis of multiple choice examination sheets, including MCQ exam sheets.
For more information about these services provided by ITS, please visit their
Exercise and health programsUQ Sport offers programs to the community which provide a link between the teaching and research of the department and the community. Programs include:
Community Health and Wellness
AgeFIT
Pilates...
Exercise program for staffUniFIT is an adult health and fitness program conducted by UQ Sport. It is designed to encourage University staff to adopt a safe and enjoyable exercise routine as part of a healthy lifestyle. UniFIT's primary aim is to provide personal attenti...
Expert consultancy servicesDrawing on the physical and intellectual resources of the University, UniQuest Pty Limited provides a consultancy, testing and expert witness service in a wide range of fields
Eye Q Optical optometryAn Optometrist and UQ Science graduate, Jennifer Seawright is available for eye examinations for UQ staff and students, as well as the local community at Eye Q Optical.
The clinic has a large selection of optical frames, sporting sunglasses as well...
Fee-for-service vocational counsellingFee-for-service vocational counselling provided by UQ's Student Services
First Aid coursesCourses in first aid and resuscitation are offered throughout the year by the Teaching and Educational Development Unit, as part of the Staff Development Program.
The Occupational...
Furniture requirementsThe Furniture Section of UQ's Property and Facilities Division is responsible for the procurement of all loose items of furniture for the University, e.g. chairs, desks, tables, mobiles, filing cabinets, etc.
For further information on other servic...
Grounds, repairs and maintenanceProperty and Facilities' Operations Section is responsible for repairs and maintenance on the St Lucia, Ipswich and Gatton campuses.
HairdresserThe Uni Hair Salon (unisex) is located in the Union Complex [see map] on the St Lucia campus.
Please scroll down the
Health informationThe University Health Service provides free up-to-date information on keeping healthy, including advice about vaccinations. Brochures are available on a wide range of topics. The Health Service website includes links to other sources of health informat...
High Performance Computing consultingThe UQ High Performance Computing (HPC) facility, operated by Information Technology Services (ITS), provides computing, data storage, software and services to support the research activities of the University and its associates.
The HPC facility p...
Hire of Library training facilitiesThe University of Queensland Library has available for hire, multi-workstation, multimedia training laboratories providing Internet and email access across its branches.
Department: University of Queensland Library
Hire of teaching/conference roomsAcademic Facilities administers access to 150 rooms across the three campuses, St Lucia, Gatton and Ipswich, for lectures, conferences, seminars, training courses or meetings.
University staff and students, as well as members from the communit...
ID cardsUnicard is responsible for providing both UQ students and staff with identification cards (ID cards).
University policy requires all on-campus students to carry an ID Card.
University staff ID cards are also compulsory for all staff except...
Information technology forum for IT staffInformation Technology Services (ITS) ecourages information sharing for IT staff through its Information Technology Liaison Officers (ITLOs) program.
For more information about this ITS program, please visit
Information technology help desk for UQ staff and unitsInformation Technology Services' (ITS) Service Centre provides online, email and telephone help for all UQ staff and UQ organisational units.
If your organisational unit has a service level agreement with ITS, please use that option on the ...
Inter-Library loans/document deliveryThe UQ Library offers a document delivery service to eligible clients for materials it does not hold.
Please visit the Document Delivery pages of the UQ ...
Internet access for the UQ communityUQconnect offers a variety of internet services to the UQ community. For more information, please visit the UQconnect website.
Internet access for UQ organisational units and staffUQconnect offers a variety of Internet services to departments for staff, visiting staff and research postgraduate students. Access includes use of a mailbox for electronic mail, limited file storage space, and the ability to publish a web page.
Fo...
Introduction to university teachingAs part of the Staff Development Program, the Teaching and Educational Development Institute (TEDI) offers a three-day intensive 'Introduction to Teaching and Learning at UQ' program in February and July each year. The program is mandatory for all new ...
IT support for UQ organisationsAre you faced with the increasing complexities of running computers? Do you need advice about or solutions to problems like internet access, compatability with other systems or network security?
Information Technology Services ...
Lost propertyProperty and Facilities' Security Section handle both lost and found property. Lost Property is open between 1.00 p.m and 4.00 p.m. Monday to Thursday, CLOSED Friday. Messages can be left on the message bank by calling 3365 1129. This message service ...
Medical consultationsStudents can see University Health Service doctors by appointment Monday to Friday at:
St Lucia
Ipswich
Gatton
No appointment is necessary to ...
Museums and collections open to the publicMany of the University's collections have evolved from the interests of individual scientists. Others have been developed specifically to enhance teaching and learning. The collections play a vital role in the University's core activities and double...
National Australia Bank - UQ St LuciaThe National Australia Bank operates an automatic teller machine located in the Student Union Complex
[View the
Next Byte - Apple ResellerSeller of iMac, iPod, iPhone, MacBook, MacBook Pro, MacBook Air, Mac Pro and Macintosh.
Software, Services, Maintenance and Support.
Student Discount Prices Provided.
Address: Shop 207, Level 2, Union Com...
Occupational health careThe University Health Service provides advice and assistance to students and staff for work-related problems and injuries. Referral to specialists is part of this service.
Official reports and strategic plansOnline access to the major corporate publications of the University
OPSM optometristAn OPSM optometrist, providing eye checks and selling prescription glasses, and sunglasses is located in the Union Complex [see map] on ...
Parenting and family supportThe Parenting and Family Support Centre (PFSC) was established in 1996 as a specialist family intervention research and training facility within the School of Psychology at The University of Queensland.
The Centre operates
Personal safetyUniSafe is a personal security program which operates on all three campuses. Officers from the University's Security Office are on call 24 hours a day, and Emergency call points (St Lucia and Ipswich) and Security call points (Gatton) are loca...
Photographic servicesUQ in-house photographer for internal UQ projects and publications
Physiotherapy clinicsThe Physiotherapy Division of the UQ School of Health and Rehabilitation Sciences has on campus a number of clinics which provide supervised treatment to the UQ community and to the general public, by both undergraduate and postgraduate physiotherapy s...
Places to eat at the St Lucia campusThe University of Queensland Union offers corporate catering and function services as well as a wide range of food and retai...
Places to eat at UQ GattonWalkway Cafe
The Walkway Cafe offers a wide variety of food including burgers, sandwiches, pastries and cakes, as well as drinks, including cappuccinos and softdrinks. The cafe opens Monday to Friday from 8.00am to 4.00pm durin...
Places to eat at UQ IpswichThe UQ Union Campus Café in Building 21 [See map] offers food, drinks and stationery supplies in an indoor/outdoor venue, with licensed bar facilitie...
Post Office - UQ St LuciaThe Australia Post office provides a range of services including postage, fax, bill-paying and passport application. You can also use the Post Office in the JD Story Building (
Print on Demand CentrePOD (Print on Demand) is a versatile, one stop print-copy centre offering a wide range of services to University of Queensland staff and students. Located within the Uni Co-op bookshop, POD provides high quality print-copy solutions at competitive a...
Printery at GattonThe Printery on Gatton campus produces a variety of printed materials, e.g. brochures, study materials, information booklets, certificates, business cards, letterheads, posters, non-carbon documents and booklets.
The Printery provides a range of se...
Printery St LuciaBlue Star Go is your new onsite print partner. You can find us at the old UQ Printery building and we offer all the print services you’re used to - plus much more.
Blue Star GO have completely refitted the old Printery with new eq...
Printing/laminating of posters and bannersThe School of Geography, Planning and Environmental Management (GPEM) provides a poster-printing service to print and laminate posters and banners of width up to 1050mm and any length. This service is available to UQ Staff, students and Alum...
Professional educationThe Institute of Continuing and TESOL Education (ICTE-UQ) can provide solutions to your organisation's training needs with standard or tailor-made courses designed to meet your requirements in a wide range of areas.
For more information, please vis...
Psychology clinicA training, research, and community practice clinic which assesses and treats a wide range of psychological and behavioural problems
QML PathologyQML Pathology has a collection centre conveniently located at the University Health Service, Union Road at the St Lucia Campus. The centre offers all general pathology services and is available to students, staff and the general community. Please no...
Schonell Theatre complexFor further information please go to the webpage.
Currently the Schonell, in the Union Complex, is used for live productions.
email:
Scientific and engineering requirementsThe Faculty of Biological and Chemical Sciences administers the BACS Consumable Store which supplies laboratory instrumentation, kits and consumables for scientific and engineering related applications at very competitive prices.
Please visit the
Seminar facilitiesRoom 307 in Building 1 [see map] at UQ Ipswich campus has seminar facilities. The comfortable, air-conditioned seminar room can seat up to 50 people...
Shopping facilities at UQ St LuciaThe majority of shops are located in the Union Complex, and are administered by the UQ Student Union.
For information about the individual shops and facilities on campus, please visit:
Small animal veterinary clinicMedical and surgical veterinary services are provided through the Small Animal Clinic and Veterinary Teaching Hospital at St Lucia
Software licensingInformation Technology Services' (ITS) Software Licensing allows the University to purchase software from a range of publishers at reduced prices through site licenses and volume licensing schemes negotiated with various software companies. Much of the...
Sport and recreational programs for childrenInformation about sport and recreational programs for children
Sports and rehabilitation clinicUQ Sports and Rehab is a multidisciplinary clinic offering many services
Sports coaching and professional educationThe following sports education courses are conducted through UQ Sport at The University of Queensland:
Apply First Aid & CPR
Coach education
Sports science, including Anthropometry, Dartfi...
Sports facilitiesUQ Sport offer world class sporting facilities for you to access on campus…
Sports performanceUQ Sport has access to some of the leading performance testing and analysis facilities - both on the track and in the lab. Sportest is an athlete consulting service utilising the extensive sport science facilities and highly trained staff from UQ Sp...
Staff Development ProgramThe University's Staff Development program organises short courses and certificate-bearing series, targeting specific career paths and explaining University policies and practices.
Staff flu vaccinationAt the beginning of each year the University provides, through the University Health Service, free flu vaccination to permanent full-time and part-time staff.
For more details, please visit the
Stationery and products storeThe role of the University's Central Store is to provide University departments and sections on the St Lucia, Ipswich and Gatton campuses with a wide range of consumables, materials, chemicals, furniture and equipment.
Their online cata...
Student information and adviceA student centre has been established on each of the four campuses. They are one-stop shops providing information and assistance on a range of matters relating to studies and student life.
Please visit their
Student Union cateringThe University of Queensland Union offers a full range of catering facilities for any function from conferences to weddings.
Contact details for the Union's Catering Division
Email:
Suncorp Metway ATM - UQ St LuciaSuncorp operates an automatic teller machine outside the newsagent adjacent to the University Bookshop.
[View the
Support for tutor trainingTraining tutors is the responsibility of departments. However, the Teaching and Educational Development Institute, through its Education, Consultancey and Evaluation (ACE) group, can help departments by running workshops for those who are to train tuto...
Teaching and learning supportThe Teaching and Educational Development Institute (TEDI), through its Education, Consultancy and Evaluation (ECE) group, provides advice to staff and committees and offers an extensive program of workshops for staff on many aspects of teaching and lea...
Telephone Services/VoicemailThe University of Queensland's telephony network consists of approximately 11,500 fixed lines, including 350 cordless phones, 550 fax machines and an integrated cellular wireless solution of 120 phones. A centralised switchboard operator service i...
TESOL professional servicesThe Institute of Continuing and TESOL Education (ICTE-UQ) provides consultancy services in the fields of TESOL management, TESOL curriculum development, TESOL professional development and action research, IELTS assessor training and retraining, mate...
The Nanoworld image galleryThe Centre for Microscopy and Microanalysis adminsiters the multi-award winning Nanoworld Image Gallery - a world famous searchable database of photomicrographs available for free non-profit use to staff, students and the general community. Commerci...
Therapy clinicsThe School of Health and Rehabilitation Sciences offer a quality service to the community with their clinics in the fields of
speech pathology
physiotherapy
occupational therapy and
audiology ...
Travel bureauxCampus Travel and STA Travel bureaux:
Tutor training programsTeaching and learning support at the Teaching and Educational Development Institute (TEDI) offers help to schools to design and implement tutor training programs to enhance the quality of teaching and tutoring amongst tutors and demonstra...
Uni Bike ShopThe Uni Bike Shop which sells bicycles, accessories, and also carries out bike repairs and servicing, is located in the Union Complex [see map] on the S...
Uni Credit Union LtdThe Uni Credit Union Ltd has branches at St Lucia and UQ Gatton. An agency is also located at the Dental School.
Hours:
Monday to Friday: 9.00am - 4.30pm (Staff House Road, St Lucia) ...
UniQuest Pty LimitedSince 1984, UniQuest has built, commercialised and managed an extensive intellectual property and asset portfolio, including more than 1,500 patents and 60 companies resulting from university-based discoveries and expertise. UniQuest and its start-u...
University Legal OfficeThe University Legal Office provides advice on a broad range of University matters including drafting and reviewing contracts, advising on the interpretation and operation of the University's statutes and rules, providing guidance on the application of...
University Chemical StoreThe University Chemical Store (also known as the Chemistry Store) is a facility provided by the Faculty of Biological and Chemical Sciences. It coordinates the purchase of chemicals, maintains ChemWatch and manages and advises on chemical waste disposa...
University mailroomThe Mail Operations Unit operates across the St Lucia, Ipswich and Gatton campuses. The Unit supports the activities of the University by providing mail distribution, collection and processing for incoming, outgoing and interdepartmental mail. The Unit...
University of Queensland Secretaries' and Office Professionals' AssociationInformation about the UQ Secretaries' and Office Professionals' Association
University publicationsThe Marketing Division of the Office of Marketing and Communications produces a range of colour and mono publications on behalf of the University's central administration and for other clients throughout the university.
University publicationsUniversity publications produced by the Office of Marketing and Communications (OMC) service the needs of a diverse audience including external news media outlets; graduates; internal staff and students; and government authorities. These publication...
UQ Business School DowntownUQ Business School Downtown is the central business district facility of UQ Business School
UQ CentreThe UQ Centre is a premier venue for graduations ceremonies, exhibitions, conferences, banquets, lectures, and cultural and sporting events. The UQ Centre is available to hire to a wide range of community groups, organisations and associations. This ic...
UQ news onlineKeep up-to-date with all the latest UQ news with UQ news online
UQ photosAn online image gallery housing images depicting life and activities at UQ
UQ Staff Club cateringThe University of Queensland Club offers a full range of catering facilities for any function from conferences to weddings.
Please visit their website for more details.
UQ Staff Tennis ClubThe University of Queensland Staff Tennis Club manages two tennis courts in the UQ Sport tennis complex. Members are able to use these courts free of charge in daytime – there is a small hourly charge for evening use.
Membership ...
UQ statistics and official dataThe University of Queensland Data Warehouse provides users in faculties, schools and other areas with easy access to a wide range of current and official data without the need for intervention by IT staff.
The Data Warehouse collects data f...
UQ Temporary Staff ServiceUQ Temps - Temporary Staff Service
Assists all UQ Organisational Units in maintaining full productivity in times of need; for example – peak time; leave replacement; special projects; and unforseen circumstances.
...
Vaccination programThe University Health Service provides vaccinations at cost to students and staff travelling overseas. Make an appointment with a University Health Service doctor to discuss your travel vaccination requirements.
Vehicle hireUniversity-owned vehicles can be used for university business by authorised drivers.
Driver authorisation and bookings are administered by the Transport Division of Property and Facilities.
Video conferencingInformation Technology Services' (ITS) VideoVision section provides video conference facilities for one-on-one, small or large groups.
For more details, please visit th...
Video production, editing and copyingInformation Technology Services (ITS) VideoVision section can produce and edit educational, promotional and multimedia projects for video, web pages or CDROMS. They can also provide multiple copies, or copies in different formats. VideoVision can al...
Videos/DVDs in lecture theatresAudio-Visual Services within Information Technology Services (ITS) administers the Central Video Replay System (CVRS) which broadcasts video, audio and other format replays, including DVDs, to all centrally controlled lecture theatres.
...
Web developmentCorporate Web Services within the Office of Marketing & Communications (OMC) provides:
Internet site development
Maintenance and administration of content and sites
Strategy development
Da...
Web site design for educational resourcesThe Teaching and Educational Development Institute's (TEDI) Educational Resource Development team works with UQ and external clients to design and develop pedagogically sound, high quality educational resources in print and digital media.
Westpac Bank - UQ IpswichWestpac Bank ATM facilities at UQ Ipswich are located outside the Bookshop,
Westpac Bank - UQ St LuciaWestpac Bank ATM facilities are available within the Union Complex [