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 St Lucia campus services and facilities


The following services and facilities are either physically located at the St Lucia campus and/or available to St Lucia staff, students and/or the community.


Academic assistance for Indigenous students
Staff from the Aboriginal and Torres Strait Islander Studies Unit are available to assist Aboriginal and Torres Strait Island students with academic matters in a culturally appropriate way. Special one-on-one tutoring can be arranged through the&n...

Academic dress hire
Academic dress for graduation or other academic ceremonies may be hired or purchased from the Academic Dress Hire Service office on the St Lucia campus. For further information about Academic dress for graduations, please visit the 

Accommodation Services
Link to information about UQ's Accommodation Services unit

Advanced English Communications Skills (AECS)
The Institute of Continuing and TESOL Education (ICTE-UQ) offers intensive courses designed to challenge advanced learners of English and to assist them in developing communication skills and fluency. For more information, please visit ...

Advice on copyright matters
The UQ Library"s Copyright Co-ordinator can provide advice and training on copyright as well as information on plagiarism. For more information, including contact details, please visit the

Alumni Book Fair
Information about the biennial Alumni Book Fair

ANZ Bank - UQ St Lucia
The ANZ bank has a branch and a 24-hour automated teller machine in the Staff and Graduates Club building, Staff House Road. Staff who speak Mandarin, Cantonese and Japanese are available to ...

Art galleries and art collections
University Art Museum   The University Art Museum (UAM) was established in 1976 to house the art works collected by The University of Queensland since the 1940s and was one of the first universities in Australia to acq...

Audio-visual equipment
All the audio-visual equipment in centrally controlled University lecture theatres is managed, maintained and supported by Audio-Visual Services within Information Technology Services (ITS). Equipment is also available for hire and purchase through ITS...

Audio-visual equipment hire
Information Technology Services (ITS) Audio-Visual Services section have a wide range of audio-visual equipment for hire and will deliver, set-up and pick up at any location on or off campus. For more information about this and other servic...

Bookshop - Student Union Bookshop
The Union Bookshop, in the Union complex, carries all your stationery needs as well as digital media, calculators, cassettes, lab coats, medical kits and accessories, and luggage. Students get a 10% discount off all stationery items u...

Bookshop - University of Queensland Bookshop
The University of Queensland Bookshop, sells textbooks, computer software, general books, stationery and UQ merchandise. At the Ipswich campus, staff and students can interrogate the Bookshop's database and access stock at both the Gatton an...

Cambridge Certificate in English Language Teaching to Adults (CELTA)
The Institute of Continuing and TESOL Education (ICTE-UQ) provides the internationally recognised CELTA TESOL qualification as a 4 week full-time and 12 week part-time course. The course is intended for people without previous teaching experience who w...

Campus Pharmacy
The Campus Pharmacy located on the St Lucia campus offers a friendly and efficient service tailored to both local and international customers.  Our range of products and services includes a wide variety of pharmacy needs, the dispensing of pres...

Car parks and parking - St Lucia
The University utilises a paid parking scheme at St Lucia, which includes various parking zones and multi-level car parks for staff, students and visitors. Paid parking applies from 7.00 am to 9.00pm Monday to Friday throughout the year (Public Holiday...

Careers counselling
Careers counsellors can help you make informed decisions on career planning, related course choice, and graduate employment options. We also assist with preparing for interviews, job applications and writing a resume. For information about ...

Careers Fair
The UQ Careers Fair is an annual event, usually held in March, that brings together university students and major employers from across the country. Visit the Careers Fair websi...

Careers Resource Centre
The Resource Centre holds a variety of material on graduate occupations; employers in the private and public sectors; application forms; videos on courses, careers and job search techniques; and university handbooks for Australia and overseas

Chaplaincy
The Chaplaincy Centre has a team of people from different faith communities who are available to support staff and students with a range of needs in personal, family or spiritual life. The Chaplaincy has a presence on all thr...

Child care at UQ St Lucia campus
A list of child care facilities on the UQ St Lucia campus for staff and students

Cleaning services
The Cleaning Section of UQ's Property and Facilities Division are responsible for general cleaning of offices, laboratories, seminar rooms, lecture theatres, toilets, tea rooms and public areas of the University on St Lucia, Ipswich and Gatton campuses...

Commonwealth Bank - UQ St Lucia
The Commonwealth Bank has a branch in the Relaxation Block (Student Union Complex) ; opening hours are: Monday to Thursday: 9.30am-4.00pm Frid...

Community & professional education courses
The Institute of Continuing and TESOL Education (ICTE-UQ) present a wide variety of courses for personal, social, vocational, and technical education for members of the University and general domestic communities throughout the year. For mo...

Computer maintenance and repairs
Information Technology Services (ITS) Parts Procurement and Repair Facilitation Service facilitates computer and printer repairs to university-owned computer systems through their recommended repairers. Parts and accessorie...

Computer training courses for staff
UQtrainIT within Information Technology Services (ITS) provides non-academic training courses that focus on enhancing the conceptual IT understanding and skill levels of staff, students and external clients. Training Services are provided in 3 main ...

Computer training courses for students
Ask.IT conducts extensive training courses for students in the efficient use of many software programs, including Word, Excel and PowerPoint for both Windows and MacIntosh environments. Please visit the

Copying services
Uni Copying Services, which sells lecture notes, tutorial workbooks and which offers fast reliable printing, is located in the Union Complex (next to the Bike Shop) [

Corporate training
The Institute of Continuing and TESOL Education (ICTE-UQ) conducts a variety of customized corporate training programs throughout the year. For more information, please visit ICTE-UQ's

Counselling for staff
The University of Queensland Staff Assistance Services program (SAS) provides confidential and voluntary counselling and assistance to all University of Queensland staff. Its purpose is to help staff resolve problems which affect their work performa...

Couriers
The University Courier Service provides a collection and delivery service for the distribution of mail, parcels, stationery stores and specialised items. The Courier Service is equipped with a fleet of modern, well-appointed vehicles, offering a reliab...

Courses available to members of the community
Information about the Faculty of Arts Community Access Program (CAP) and ICTE's courses for the community.

Curriculum design, development and revision
Designing or revising a curriculum in an educationally sound way is easier with professional help. The Teaching, Educational Development Institute, through its Education, Consultancy and Evaluation (ECE)  group, can provide that ass...

Data back-up
ITS can automatically backup your computer data 6 days a week and retain the tapes for 2 months. For more details of this service provided by ITS, please visit their we...

Dentist
A dental surgery is located in the Union Complex [see map] on the St Lucia campus. Please view the

Desktop publishing
The Design and Desktop Publishing Division of the Office of Marketing and Communications produces a range of central University publications and also assists faculties, departments and centres with their desktop publishing needs where resources perm...

Disability services
Student Services Disability Program can provide a variety of access services and facilities for students with a disability (including temporary and chronic medical conditions). Services include: production of alternative...

Electron microscopy online
The Centre for Microscopy and Microanalysis at The University of Queensland offers Cyberstem - live and interactive electron microscopy and microanalysis sessions over the web for remote researchers, industry representatives, lecturers, school stu...

Emergency treatment
The University Health Service provides emergency care for students, staff and visitors to the campus during opening hours. After-hours care is available at local hospital emergency departments.

English and Methodology for TESOL Purposes (EMTP)
The Institute of Continuing & TESOL Education (ICTE-UQ) offers the EMTP 4-week program to practising English language teachers and is a unique opportunity for program participants to explore new approaches to teaching English to primary and seconda...

English language study tour programs
The Institute of Continuing and TESOL Education (ICTE-UQ) offers short-course programs in general English for groups of students, professionals and employees from institutional, government and corporate client partners, which combine language tuitio...

Equity and diversity support
Equity and Diversity The Equity office provides an internal consultancy to the University community on a range of related matters. Further information, including links to related services, is available f...

ESL (English as a second language) courses
The Insititute of Continuing and TESOL Education (ICTE-UQ) offers a variety of intensive English language courses.

Examination scanning service
ITS operates an OMR (Optical Mark Reader) scanning service for the scanning and analysis of multiple choice examination sheets, including MCQ exam sheets. For more information about these services provided by ITS, please visit their

Exercise program for staff
UniFIT is an adult health and fitness program conducted by UQ Sport. It is designed to encourage University staff to adopt a safe and enjoyable exercise routine as part of a healthy lifestyle. UniFIT's primary aim is to provide personal attenti...

Eye Q Optical optometry
An Optometrist and UQ Science graduate, Jennifer Seawright is available for eye examinations for UQ staff and students, as well as the local community at Eye Q Optical. The clinic has a large selection of optical frames, sporting sunglasses as well...

First Aid courses
Courses in first aid and resuscitation are offered throughout the year by the Teaching and Educational Development Unit, as part of the Staff Development Program. The Occupational...

Furniture requirements
The Furniture Section of UQ's Property and Facilities Division is responsible for the procurement of all loose items of furniture for the University, e.g. chairs, desks, tables, mobiles, filing cabinets, etc. For further information on other servic...

Grounds, repairs and maintenance
Property and Facilities' Operations Section is responsible for repairs and maintenance on the St Lucia, Ipswich and Gatton campuses.

Hairdresser
The Uni Hair Salon (unisex) is located in the Union Complex [see map] on the St Lucia campus. Please scroll down the 

Health information
The University Health Service provides free up-to-date information on keeping healthy, including advice about vaccinations. Brochures are available on a wide range of topics. The Health Service website includes links to other sources of health informat...

High Performance Computing consulting
The UQ High Performance Computing (HPC) facility, operated by Information Technology Services (ITS), provides computing, data storage, software and services to support the research activities of the University and its associates. The HPC facility p...

Hire of Library training facilities
The University of Queensland Library has available for hire, multi-workstation, multimedia training laboratories providing Internet and email access across its branches. Department: University of Queensland Library

Hire of teaching/conference rooms
Academic Facilities administers access to 150 rooms across the three campuses, St Lucia, Gatton and Ipswich, for lectures, conferences, seminars, training courses or meetings. University staff and students, as well as members from the communit...

ID cards
Unicard is responsible for providing both UQ students and staff with identification cards (ID cards). University policy requires all on-campus students to carry an ID Card. University staff ID cards are also compulsory for all staff except...

IELTS (International English Language Testing System)
The Institute of Continuing and TESOL Education (ICTE-UQ) conducts IELTS tests and assessor training and retraining courses. For more information please visit the ICTE-UQ

Information technology forum for IT staff
Information Technology Services (ITS) ecourages information sharing for IT staff through its Information Technology Liaison Officers (ITLOs) program. For more information about this ITS program, please visit

Information technology help desk for UQ staff and units
Information Technology Services' (ITS) Service Centre provides online, email and telephone help for all UQ staff and UQ organisational units. If your organisational unit has a service level agreement with ITS, please use that option on the ...

Information technology/computing help for students
AskIT is a one-stop shop for student computing and IT enquiries. It provides four types of support to students:- Help Desk Service (St. Lucia, Ipswich  and Gatton) telephone helpline (07) 3365 8811 ...

Inter-Library loans/document delivery
The UQ Library offers a document delivery service to eligible clients for materials it does not hold. Please visit the Document Delivery pages of the UQ ...

International student support
Support is available from UQ's Student Services for overseas students and their families requiring advice and assistance, from arrival in Australia to departure. For more information, please visit the

Internet access for the UQ community
UQconnect offers a variety of internet services to the UQ community. For more information, please visit the UQconnect website.

Internet access for UQ organisational units and staff
UQconnect offers a variety of Internet services to departments for staff, visiting staff and research postgraduate students. Access includes use of a mailbox for electronic mail, limited file storage space, and the ability to publish a web page. Fo...

Internet training
Ask.IT provide free regular training workshops to assist students to use the Internet efficiently. Please visit the Ask.IT website for more information, including class schedules.

Introduction to university teaching
As part of the Staff Development Program, the Teaching and Educational Development Institute (TEDI) offers a three-day intensive 'Introduction to Teaching and Learning at UQ' program in February and July each year. The program is mandatory for all new ...

IT support for UQ organisations
Are you faced with the increasing complexities of running computers? Do you need advice about or solutions to problems like internet access, compatability with other systems or network security? Information Technology Services  ...

Learning assistance
Learning assistance is available to all enrolled students, in any area of study. Learning advisers assist students to become more effective and efficient learners through improved skills and strategies. International students will benefit f...

Lost property
Property and Facilities' Security Section handle both lost and found property. Lost Property is open between 1.00 p.m and 4.00 p.m. Monday to Thursday, CLOSED Friday. Messages can be left on the message bank by calling 3365 1129. This message service ...

Medical consultations
Students can see University Health Service doctors by appointment Monday to Friday at: St Lucia Ipswich Gatton No appointment is necessary to ...

Museums and collections open to the public
Many of the University's collections have evolved from the interests of individual scientists. Others have been developed specifically to enhance teaching and learning. The collections play a vital role in the University's core activities and double...

National Australia Bank - UQ St Lucia
The National Australia Bank operates an automatic teller machine located in the Student Union Complex [View the

Next Byte - Apple Reseller
Seller of iMac, iPod, iPhone, MacBook, MacBook Pro, MacBook Air, Mac Pro and Macintosh. Software, Services, Maintenance and Support. Student Discount Prices Provided.  Address: Shop 207, Level 2, Union Com...

Occupational health care
The University Health Service provides advice and assistance to students and staff for work-related problems and injuries. Referral to specialists is part of this service.

OPSM optometrist
An OPSM optometrist, providing eye checks and selling prescription glasses, and sunglasses  is located in the Union Complex [see map] on ...

Parenting and family support
The Parenting and Family Support Centre (PFSC) was established in 1996 as a specialist family intervention research and training facility within the School of Psychology at The University of Queensland. The Centre operates

Personal counselling for students
Personal counselling, provided by Student Services is available in either individual or group sessions for students facing crisis situations, adjustment difficulties or any other problems in living, such as self-esteem, anxiety, depression, suicid...

Personal safety
UniSafe is a personal security program which operates on all three campuses. Officers from the University's Security Office are on call 24 hours a day, and Emergency call points (St Lucia and Ipswich) and Security call points (Gatton) are loca...

Photographic services
UQ in-house photographer for internal UQ projects and publications

Physiotherapy clinics
The Physiotherapy Division of the UQ School of Health and Rehabilitation Sciences has on campus a number of clinics which provide supervised treatment to the UQ community and to the general public, by both undergraduate and postgraduate physiotherapy s...

Places to eat at the St Lucia campus
The University of Queensland Union offers corporate catering and function services as well as a wide range of food and retai...

Post Office - UQ St Lucia
The Australia Post office provides a range of services including postage, fax, bill-paying and passport application.  You can also use the Post Office in the JD Story Building (

Print on Demand Centre
POD (Print on Demand) is a versatile, one stop print-copy centre offering a wide range of services to University of Queensland staff and students. Located within the Uni Co-op bookshop, POD provides high quality print-copy solutions at competitive a...

Printery St Lucia
Blue Star Go is your new onsite print partner. You can find us at the old UQ Printery building and we offer all the print services you’re used to - plus much more. Blue Star GO have completely refitted the old Printery with new eq...

Printing/laminating of posters and banners
The School of Geography, Planning and Environmental Management (GPEM) provides a poster-printing service to print and laminate posters and banners of width up to 1050mm and any length. This service is available to UQ Staff, students and Alum...

Professional education
The Institute of Continuing and TESOL Education (ICTE-UQ) can provide solutions to your organisation's training needs with standard or tailor-made courses designed to meet your requirements in a wide range of areas. For more information, please vis...

Programs of interest to school students
The School of Human Movement Studies at the University of Queensland conducts programs of interest to school students: The School Visits Program is an educational opportunity for secondary students to apply their learning in Senior PE (...

Psychology clinic
A training, research, and community practice clinic which assesses and treats a wide range of psychological and behavioural problems

QML Pathology
QML Pathology has a collection centre conveniently located at the University Health Service, Union Road at the St Lucia Campus. The centre offers all general pathology services and is available to students, staff and the general community. Please no...

Schonell Theatre complex
For further information please go to the webpage. Currently the Schonell, in the Union Complex, is used for live productions.   email:

School for International Training TESOL Certificate (SIT-TC)
The Institute of Continuing and TESOL Education (ICTE-UQ) provides the internationally recognised SIT-TESOL qualification as a 4 week full-time course. The course provides participants with professional knowledge and skills in TESOL as well as tools fo...

Schools/student liaison
The UQ Student Recruitment Team provides prosepctive students and secondary schools with up-to-date and useful information about the wide range of programs, study options, services and facilities available at The University of Queensland. ...

Shopping facilities at UQ St Lucia
The majority of shops are located in the Union Complex, and are administered by the UQ Student Union. For information about the individual shops and facilities on campus, please visit:

Small animal veterinary clinic
Medical and surgical veterinary services are provided through the Small Animal Clinic and Veterinary Teaching Hospital at St Lucia

Software licensing
Information Technology Services' (ITS) Software Licensing allows the University to purchase software from a range of publishers at reduced prices through site licenses and volume licensing schemes negotiated with various software companies. Much of the...

Sport and recreational programs for children
Information about sport and recreational programs for children

Sports and rehabilitation clinic
UQ Sports and Rehab is a multidisciplinary clinic offering many services

Sports facilities
UQ Sport offer world class sporting facilities for you to access on campus…

Sports performance
UQ Sport has access to some of the leading performance testing and analysis facilities - both on the track and in the lab. Sportest is an athlete consulting service utilising the extensive sport science facilities and highly trained staff from UQ Sp...

Staff Development Program
The University's Staff Development program organises short courses and certificate-bearing series, targeting specific career paths and explaining University policies and practices.

Staff flu vaccination
At the beginning of each year the University provides, through the University Health Service, free flu vaccination to permanent full-time and part-time staff. For more details, please visit the

Stationery and products store
The role of the University's Central Store is to provide University departments and sections on the St Lucia, Ipswich and Gatton campuses with a wide range of consumables, materials, chemicals, furniture and equipment. Their online cata...

Student clubs and societies
The Clubs and Societies section of the University of Queensland Union currently services over 135 clubs with a combined membership of  well over 16,000 students. Clubs affiliated with the UQ Union fall into 5 categories: ...

Student information and advice
A student centre has been established on each of the four campuses. They are one-stop shops providing information and assistance on a range of matters relating to studies and student life. Please visit their

Student internet access
UQconnect provides students with free internet access to the campus computer network and the global Internet to support their academic work. Access includes use of a mailbox for electronic mail, limited file storage space, and the ability to publish a ...

Student Union
The University of Queensland Union, known as the Student Union, provides a range of advocacy, assistance and information services for students including: assistance with academic appeals, emergency loans, help to find casual work and accomodation, info...

Student Union catering
The University of Queensland Union offers a full range of catering facilities for any function from conferences to weddings. Contact details for the Union's Catering Division Email:

Study areas in the Library
Most branch libraries provide air-conditioned rooms for individual private and group study. Bookings, which are generally for two to four hours, can be made in advance in some branch libraries.

Study assistance for first-year students
The Peer Assisted Study Sessions (PASS) is a program which provides student-to-student mentoring to help smooth first year students’ transition from a school to a university lifestyle. Second and third year undergraduate students who h...

Study at UQ for Year 12 students
The University of Queensland Enhanced Studies Program was developed to enable gifted and talented Year 12 students to enrol in a University of Queensland subject, while still attending secondary school. Students can select one subject from a wide ra...

Suncorp Metway ATM - UQ St Lucia
Suncorp operates an automatic teller machine outside the newsagent adjacent to the University Bookshop. [View the

Support for tutor training
Training tutors is the responsibility of departments. However, the Teaching and Educational Development Institute, through its Education, Consultancey and Evaluation (ACE) group, can help departments by running workshops for those who are to train tuto...

Teaching and learning support
The Teaching and Educational Development Institute (TEDI), through its Education, Consultancy and Evaluation (ECE) group, provides advice to staff and committees and offers an extensive program of workshops for staff on many aspects of teaching and lea...

TESOL professional services
The Institute of Continuing and TESOL Education (ICTE-UQ) provides consultancy services in the fields of TESOL management, TESOL curriculum development, TESOL professional development and action research, IELTS assessor training and retraining, mate...

The Nanoworld image gallery
The Centre for Microscopy and Microanalysis adminsiters the multi-award winning Nanoworld Image Gallery - a world famous searchable database of photomicrographs available for free non-profit use to staff, students and the general community. Commerci...

Therapy clinics
The School of Health and Rehabilitation Sciences offer a quality service to the community with their clinics in the fields of speech pathology physiotherapy occupational therapy and audiology ...

Travel bureaux
Campus Travel and STA Travel bureaux:

Tutor training programs
Teaching and learning support  at the Teaching and Educational Development Institute (TEDI) offers help to schools to design and implement tutor training programs to enhance the quality of teaching and tutoring amongst tutors and demonstra...

Uni Bike Shop
The Uni Bike Shop which sells bicycles, accessories, and also carries out bike repairs and servicing, is located in the Union Complex [see map] on the S...

Uni Credit Union Ltd
The Uni Credit Union Ltd has branches at St Lucia and UQ Gatton.  An agency is also located at the Dental School. Hours: Monday to Friday: 9.00am - 4.30pm (Staff House Road, St Lucia) ...

University Legal Office
The University Legal Office provides advice on a broad range of University matters including drafting and reviewing contracts, advising on the interpretation and operation of the University's statutes and rules, providing guidance on the application of...

University Chemical Store
The University Chemical Store (also known as the Chemistry Store) is a facility provided by the Faculty of Biological and Chemical Sciences. It coordinates the purchase of chemicals, maintains ChemWatch and manages and advises on chemical waste disposa...

University mailroom
The Mail Operations Unit operates across the St Lucia, Ipswich and Gatton campuses. The Unit supports the activities of the University by providing mail distribution, collection and processing for incoming, outgoing and interdepartmental mail. The Unit...

University of Queensland campus maps
Looking for a specific location at The University of Queensland?  Go to UQ Maps and enter the building number or name in the searchbox.

University of Queensland Secretaries' and Office Professionals' Association
Information about the UQ Secretaries' and Office Professionals' Association

University publications
The Marketing Division of the Office of Marketing and Communications produces a range of colour and mono publications on behalf of the University's central administration and for other clients throughout the university.

UQ Centre
The UQ Centre is a premier venue for graduations ceremonies, exhibitions, conferences, banquets, lectures, and cultural and sporting events. The UQ Centre is available to hire to a wide range of community groups, organisations and associations. This ic...

UQ photos
An online image gallery housing images depicting life and activities at UQ

UQ Staff Club catering
The University of Queensland Club offers a full range of catering facilities for any function from conferences to weddings. Please visit their website for more details.  

UQ Staff Tennis Club
The University of Queensland Staff Tennis Club manages two tennis courts in the UQ Sport tennis complex.  Members are able to use these courts free of charge in daytime – there is a small hourly charge for evening use. Membership ...

UQ statistics and official data
The University of Queensland Data Warehouse provides users in faculties, schools and other areas with easy access to a wide range of current and official data without the need for intervention by IT staff. The Data Warehouse collects data f...

UQ-Link students
The UQ-Link Program is designed to assist current school-leavers from families experiencing financial hardship to gain entry to and successfully complete t...

Vaccination program
The University Health Service provides vaccinations at cost to students and staff travelling overseas. Make an appointment with a University Health Service doctor to discuss your travel vaccination requirements.

Vehicle hire
University-owned vehicles can be used for university business by authorised drivers. Driver authorisation and bookings are administered by the Transport Division of Property and Facilities.

Video conferencing
Information Technology Services' (ITS) VideoVision section provides video conference facilities for one-on-one, small or large groups. For more details, please visit th...

Video production, editing and copying
Information Technology Services (ITS) VideoVision section can produce and edit educational, promotional and multimedia projects for video, web pages or CDROMS. They can also provide multiple copies, or copies in different formats. VideoVision can al...

Videos/DVDs in lecture theatres
Audio-Visual  Services within Information Technology Services (ITS) administers the Central Video Replay System (CVRS)  which broadcasts video, audio and other format replays, including DVDs, to all centrally controlled lecture theatres. ...

Web development
Corporate Web Services within the Office of Marketing & Communications (OMC) provides: Internet site development Maintenance and administration of content and sites Strategy development Da...

Web site design for educational resources
The Teaching and Educational Development Institute's (TEDI) Educational Resource Development team works with UQ and external clients to design and develop pedagogically sound, high quality educational resources in print and digital media.

Westpac Bank - UQ St Lucia
Westpac Bank ATM facilities are available within the Union Complex [

Workstation facilities for students with a disability
In conjunction with the Student Services' Disability Program, the Fryer Library administers assistive technology rooms which house specially equipped workstations for stu...