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 Services and facilities for students


The following services and facilities are offered to students by The University of Queensland and its associated organisations.




Academic assistance for Indigenous students
Staff from the Aboriginal and Torres Strait Islander Studies Unit are available to assist Aboriginal and Torres Strait Island students with academic matters in a culturally appropriate way. Special one-on-one tutoring can be arranged through the&n...

Academic Communication Skills (ESP-ACS)
The Institute of Continuing and TESOL Education (ICTE-UQ) offers this intensive three-week program prior to the start of each University semester to provide students with specialist language and academic skills training needed for successful study.

Academic dress hire
Academic dress for graduation or other academic ceremonies may be hired or purchased from the Academic Dress Hire Service office on the St Lucia campus. For further information about Academic dress for graduations, please visit the 

Accommodation Services
Link to information about UQ's Accommodation Services unit

Advanced English Communications Skills (AECS)
The Institute of Continuing and TESOL Education (ICTE-UQ) offers intensive courses designed to challenge advanced learners of English and to assist them in developing communication skills and fluency. For more information, please visit ...

Alumni Book Fair
Information about the biennial Alumni Book Fair

ANZ Bank - UQ St Lucia
The ANZ bank has a branch and a 24-hour automated teller machine in the Staff and Graduates Club building, Staff House Road. Staff who speak Mandarin, Cantonese and Japanese are available to ...

Art galleries and art collections
University Art Museum   The University Art Museum (UAM) was established in 1976 to house the art works collected by The University of Queensland since the 1940s and was one of the first universities in Australia to acq...

Audio-visual equipment hire
Information Technology Services (ITS) Audio-Visual Services section have a wide range of audio-visual equipment for hire and will deliver, set-up and pick up at any location on or off campus. For more information about this and other servic...

Bookshop - Herston Medical Bookshop
The UQ Union administers the Medical Bookshop at the Medical School at Herston. Clients can search for a book directly online or browse by category. Home page:

Bookshop - Student Union Bookshop
The Union Bookshop, in the Union complex, carries all your stationery needs as well as digital media, calculators, cassettes, lab coats, medical kits and accessories, and luggage. Students get a 10% discount off all stationery items u...

Bookshop - University of Queensland Bookshop
The University of Queensland Bookshop, sells textbooks, computer software, general books, stationery and UQ merchandise. At the Ipswich campus, staff and students can interrogate the Bookshop's database and access stock at both the Gatton an...

Cambridge Certificate in English Language Teaching to Adults (CELTA)
The Institute of Continuing and TESOL Education (ICTE-UQ) provides the internationally recognised CELTA TESOL qualification as a 4 week full-time and 12 week part-time course. The course is intended for people without previous teaching experience who w...

Campus Pharmacy
The Campus Pharmacy located on the St Lucia campus offers a friendly and efficient service tailored to both local and international customers.  Our range of products and services includes a wide variety of pharmacy needs, the dispensing of pres...

Car parks and parking - St Lucia
The University utilises a paid parking scheme at St Lucia, which includes various parking zones and multi-level car parks for staff, students and visitors. Paid parking applies from 7.00 am to 9.00pm Monday to Friday throughout the year (Public Holiday...

Car parks and parking - UQ Gatton
No charge is made for parking at UQ Gatton, although all staff vehicles must be registered with the College administration, and students may only park in designated student parking areas. Parking Plans and application forms (Applicat...

Car parks and parking - UQ Ipswich
A paid parking scheme applies at UQ Ipswich, where students amd visitors pay on a daily or hourly basis for the parking they use. Staff can purchase a Blue parking permit which is valid in both Pink and Blue zone areas. Paid Parkin...

Careers counselling
Careers counsellors can help you make informed decisions on career planning, related course choice, and graduate employment options. We also assist with preparing for interviews, job applications and writing a resume. For information about ...

Careers Fair
The UQ Careers Fair is an annual event, usually held in March, that brings together university students and major employers from across the country. Visit the Careers Fair websi...

Careers Resource Centre
The Resource Centre holds a variety of material on graduate occupations; employers in the private and public sectors; application forms; videos on courses, careers and job search techniques; and university handbooks for Australia and overseas

Chaplaincy
The Chaplaincy Centre has a team of people from different faith communities who are available to support staff and students with a range of needs in personal, family or spiritual life. The Chaplaincy has a presence on all thr...

Child care at UQ Gatton campus
A list of child care facilities for UQ Gatton staff and students

Child care at UQ Ipswich campus
A list of child care facilities for UQ Ipswich staff and students

Child care at UQ St Lucia campus
A list of child care facilities on the UQ St Lucia campus for staff and students

Child care information


Commonwealth Bank - UQ Gatton
Morrison Hall (Agency at UQ Gatton)  

Commonwealth Bank - UQ St Lucia
The Commonwealth Bank has a branch in the Relaxation Block (Student Union Complex) ; opening hours are: Monday to Thursday: 9.30am-4.00pm Frid...

Community & professional education courses
The Institute of Continuing and TESOL Education (ICTE-UQ) present a wide variety of courses for personal, social, vocational, and technical education for members of the University and general domestic communities throughout the year. For mo...

Computer maintenance and repairs
Information Technology Services (ITS) Parts Procurement and Repair Facilitation Service facilitates computer and printer repairs to university-owned computer systems through their recommended repairers. Parts and accessorie...

Computer training courses for students
Ask.IT conducts extensive training courses for students in the efficient use of many software programs, including Word, Excel and PowerPoint for both Windows and MacIntosh environments. Please visit the

Copying services
Uni Copying Services, which sells lecture notes, tutorial workbooks and which offers fast reliable printing, is located in the Union Complex (next to the Bike Shop) [

Customs House
The heritage-listed Brisbane Customs House, our riverside base at 399 Queen Street in Brisbane's CBD, links University and community as a focal point for cultural and educational activities. The Customs House houses an art collection, and provides bras...

Dentist
A dental surgery is located in the Union Complex [see map] on the St Lucia campus. Please view the

Disability services
Student Services Disability Program can provide a variety of access services and facilities for students with a disability (including temporary and chronic medical conditions). Services include: production of alternative...

Distance education/ external studies
External studies courses (also called distance learning) in the Faculty of Natural Resources, Agriculture and Veterinary Sciences (NRAVS) are administered by the Distance Education Centre. You can contact the centre by ringing the faculty toll-free tel...

Electron microscopy online
The Centre for Microscopy and Microanalysis at The University of Queensland offers Cyberstem - live and interactive electron microscopy and microanalysis sessions over the web for remote researchers, industry representatives, lecturers, school stu...

Emergency treatment
The University Health Service provides emergency care for students, staff and visitors to the campus during opening hours. After-hours care is available at local hospital emergency departments.

English and Methodology for TESOL Purposes (EMTP)
The Institute of Continuing & TESOL Education (ICTE-UQ) offers the EMTP 4-week program to practising English language teachers and is a unique opportunity for program participants to explore new approaches to teaching English to primary and seconda...

English for International Business Communication (EIBC)
The Institute of Continuing and TESOL Education (ICTE-UQ) provides intensive courses specifically designed to improve English language skills using content and materials with a business focus. For more information, please visit the

English for Specific Purposes - TESOL (ESP : TESOL)
The Institute of Continuing and TESOL Education (ICTE-UQ) provides intensive courses specifically designed for non-native English speakers who are either practicing English language teachers or who are interested in learning more about TESOL.

English for Specific Purposes: Bridging English Program
The Institute of Continuing and TESOL Education (ICTE-UQ) offers an English language pathway to UQ undergraduate and postgraduate programs for eligible students. For more information, please visit the

English for Specific Purposes: Tourism & Hospitality
The Institute of Continuing and TESOL Education (ICTE-UQ) offers intensive courses to provide English language and communication skills for working in tourism and hospitality industries, either for a working holiday or professional career. F...

Equity and diversity support
Equity and Diversity The Equity office provides an internal consultancy to the University community on a range of related matters. Further information, including links to related services, is available f...

ESL (English as a second language) courses
The Insititute of Continuing and TESOL Education (ICTE-UQ) offers a variety of intensive English language courses.

Exercise and health programs
UQ Sport offers programs to the community which provide a link between the teaching and research of the department and the community.  Programs include: Community Health and Wellness AgeFIT Pilates...

Eye Q Optical optometry
An Optometrist and UQ Science graduate, Jennifer Seawright is available for eye examinations for UQ staff and students, as well as the local community at Eye Q Optical. The clinic has a large selection of optical frames, sporting sunglasses as well...

General English language courses (GE)
The Institute of Continuing and TESOL Education (ICTE-UQ) offers intensive courses at seven levels of proficiency from elementary to advanced, designed to develop general English language communication skills and fluency. For more informatio...

Grounds, repairs and maintenance
Property and Facilities' Operations Section is responsible for repairs and maintenance on the St Lucia, Ipswich and Gatton campuses.

Hairdresser
The Uni Hair Salon (unisex) is located in the Union Complex [see map] on the St Lucia campus. Please scroll down the 

Health information
The University Health Service provides free up-to-date information on keeping healthy, including advice about vaccinations. Brochures are available on a wide range of topics. The Health Service website includes links to other sources of health informat...

Hire of teaching/conference rooms
Academic Facilities administers access to 150 rooms across the three campuses, St Lucia, Gatton and Ipswich, for lectures, conferences, seminars, training courses or meetings. University staff and students, as well as members from the communit...

ID cards
Unicard is responsible for providing both UQ students and staff with identification cards (ID cards). University policy requires all on-campus students to carry an ID Card. University staff ID cards are also compulsory for all staff except...

IELTS (International English Language Testing System)
The Institute of Continuing and TESOL Education (ICTE-UQ) conducts IELTS tests and assessor training and retraining courses. For more information please visit the ICTE-UQ

Information technology/computing help for students
AskIT is a one-stop shop for student computing and IT enquiries. It provides four types of support to students:- Help Desk Service (St. Lucia, Ipswich  and Gatton) telephone helpline (07) 3365 8811 ...

International student support
Support is available from UQ's Student Services for overseas students and their families requiring advice and assistance, from arrival in Australia to departure. For more information, please visit the

Internet training
Ask.IT provide free regular training workshops to assist students to use the Internet efficiently. Please visit the Ask.IT website for more information, including class schedules.

Learning assistance
Learning assistance is available to all enrolled students, in any area of study. Learning advisers assist students to become more effective and efficient learners through improved skills and strategies. International students will benefit f...

Legal services for students
The University of Queensland Union Students' Legal Service provides free legal advice to students. Problems with tenancy, motor vehicle collisions, arrests or other legal matters can be considered by Legal Service staff.  An appointment is...

Lost property
Property and Facilities' Security Section handle both lost and found property. Lost Property is open between 1.00 p.m and 4.00 p.m. Monday to Thursday, CLOSED Friday. Messages can be left on the message bank by calling 3365 1129. This message service ...

Medical consultations
Students can see University Health Service doctors by appointment Monday to Friday at: St Lucia Ipswich Gatton No appointment is necessary to ...

Museums and collections open to the public
Many of the University's collections have evolved from the interests of individual scientists. Others have been developed specifically to enhance teaching and learning. The collections play a vital role in the University's core activities and double...

National Australia Bank - UQ St Lucia
The National Australia Bank operates an automatic teller machine located in the Student Union Complex [View the

Next Byte - Apple Reseller
Seller of iMac, iPod, iPhone, MacBook, MacBook Pro, MacBook Air, Mac Pro and Macintosh. Software, Services, Maintenance and Support. Student Discount Prices Provided.  Address: Shop 207, Level 2, Union Com...

Official reports and strategic plans
Online access to the major corporate publications of the University

OPSM optometrist
An OPSM optometrist, providing eye checks and selling prescription glasses, and sunglasses  is located in the Union Complex [see map] on ...

Personal counselling for students
Personal counselling, provided by Student Services is available in either individual or group sessions for students facing crisis situations, adjustment difficulties or any other problems in living, such as self-esteem, anxiety, depression, suicid...

Personal safety
UniSafe is a personal security program which operates on all three campuses. Officers from the University's Security Office are on call 24 hours a day, and Emergency call points (St Lucia and Ipswich) and Security call points (Gatton) are loca...

Physiotherapy clinics
The Physiotherapy Division of the UQ School of Health and Rehabilitation Sciences has on campus a number of clinics which provide supervised treatment to the UQ community and to the general public, by both undergraduate and postgraduate physiotherapy s...

Places to eat at the St Lucia campus
The University of Queensland Union offers corporate catering and function services as well as a wide range of food and retai...

Places to eat at UQ Gatton
Walkway Cafe The Walkway Cafe offers a wide variety of food including burgers, sandwiches, pastries and cakes, as well as drinks, including cappuccinos and softdrinks. The cafe opens Monday to Friday from 8.00am to 4.00pm durin...

Places to eat at UQ Ipswich
The UQ Union Campus Café in Building 21 [See map] offers food, drinks and stationery supplies in an indoor/outdoor venue, with licensed bar facilitie...

Post Office - UQ St Lucia
The Australia Post office provides a range of services including postage, fax, bill-paying and passport application.  You can also use the Post Office in the JD Story Building (

Print on Demand Centre
POD (Print on Demand) is a versatile, one stop print-copy centre offering a wide range of services to University of Queensland staff and students. Located within the Uni Co-op bookshop, POD provides high quality print-copy solutions at competitive a...

Printery St Lucia
Blue Star Go is your new onsite print partner. You can find us at the old UQ Printery building and we offer all the print services you’re used to - plus much more. Blue Star GO have completely refitted the old Printery with new eq...

Provision of academic transcripts
An official academic transcript shows a student's program, the results for each course studied as well as final qualification Please visit this page for information ...

QML Pathology
QML Pathology has a collection centre conveniently located at the University Health Service, Union Road at the St Lucia Campus. The centre offers all general pathology services and is available to students, staff and the general community. Please no...

Schonell Theatre complex
For further information please go to the webpage. Currently the Schonell, in the Union Complex, is used for live productions.   email:

School for International Training TESOL Certificate (SIT-TC)
The Institute of Continuing and TESOL Education (ICTE-UQ) provides the internationally recognised SIT-TESOL qualification as a 4 week full-time course. The course provides participants with professional knowledge and skills in TESOL as well as tools fo...

Schools/student liaison
The UQ Student Recruitment Team provides prosepctive students and secondary schools with up-to-date and useful information about the wide range of programs, study options, services and facilities available at The University of Queensland. ...

Shopping facilities at UQ St Lucia
The majority of shops are located in the Union Complex, and are administered by the UQ Student Union. For information about the individual shops and facilities on campus, please visit:

Short and Part-time English courses
The Institute of Continuing and TESOL Education (ICTE-UQ) offers short and part-time English courses including IELTS preparation, writing and conversation courses. For more information, please visit the

Software licensing
Information Technology Services' (ITS) Software Licensing allows the University to purchase software from a range of publishers at reduced prices through site licenses and volume licensing schemes negotiated with various software companies. Much of the...

Sports and rehabilitation clinic
UQ Sports and Rehab is a multidisciplinary clinic offering many services

Sports coaching and professional education
The following sports education courses are conducted through UQ Sport at The University of Queensland: Apply First Aid & CPR Coach education Sports science, including Anthropometry, Dartfi...

Sports facilities
UQ Sport offer world class sporting facilities for you to access on campus…

Sports performance
UQ Sport has access to some of the leading performance testing and analysis facilities - both on the track and in the lab. Sportest is an athlete consulting service utilising the extensive sport science facilities and highly trained staff from UQ Sp...

Student clubs and societies
The Clubs and Societies section of the University of Queensland Union currently services over 135 clubs with a combined membership of  well over 16,000 students. Clubs affiliated with the UQ Union fall into 5 categories: ...

Student internet access
UQconnect provides students with free internet access to the campus computer network and the global Internet to support their academic work. Access includes use of a mailbox for electronic mail, limited file storage space, and the ability to publish a ...

Student Union
The University of Queensland Union, known as the Student Union, provides a range of advocacy, assistance and information services for students including: assistance with academic appeals, emergency loans, help to find casual work and accomodation, info...

Student Union catering
The University of Queensland Union offers a full range of catering facilities for any function from conferences to weddings. Contact details for the Union's Catering Division Email:

Study areas in the Library
Most branch libraries provide air-conditioned rooms for individual private and group study. Bookings, which are generally for two to four hours, can be made in advance in some branch libraries.

Study assistance for first-year students
The Peer Assisted Study Sessions (PASS) is a program which provides student-to-student mentoring to help smooth first year students’ transition from a school to a university lifestyle. Second and third year undergraduate students who h...

Study at UQ for Year 12 students
The University of Queensland Enhanced Studies Program was developed to enable gifted and talented Year 12 students to enrol in a University of Queensland subject, while still attending secondary school. Students can select one subject from a wide ra...

Suncorp Metway ATM - UQ St Lucia
Suncorp operates an automatic teller machine outside the newsagent adjacent to the University Bookshop. [View the

The Nanoworld image gallery
The Centre for Microscopy and Microanalysis adminsiters the multi-award winning Nanoworld Image Gallery - a world famous searchable database of photomicrographs available for free non-profit use to staff, students and the general community. Commerci...

Travel bureaux
Campus Travel and STA Travel bureaux:

Uni Bike Shop
The Uni Bike Shop which sells bicycles, accessories, and also carries out bike repairs and servicing, is located in the Union Complex [see map] on the S...

Uni Credit Union Ltd
The Uni Credit Union Ltd has branches at St Lucia and UQ Gatton.  An agency is also located at the Dental School. Hours: Monday to Friday: 9.00am - 4.30pm (Staff House Road, St Lucia) ...

University of Queensland campus maps
Looking for a specific location at The University of Queensland?  Go to UQ Maps and enter the building number or name in the searchbox.

University publications
University publications produced by the Office of Marketing and Communications (OMC) service the needs of a diverse audience including external news media outlets; graduates; internal staff and students; and government authorities. These publication...

UQ news online
Keep up-to-date with all the latest UQ news with UQ news online

UQ Staff Club catering
The University of Queensland Club offers a full range of catering facilities for any function from conferences to weddings. Please visit their website for more details.  

UQ-Link students
The UQ-Link Program is designed to assist current school-leavers from families experiencing financial hardship to gain entry to and successfully complete t...

Vaccination program
The University Health Service provides vaccinations at cost to students and staff travelling overseas. Make an appointment with a University Health Service doctor to discuss your travel vaccination requirements.

Westpac Bank - UQ Ipswich
Westpac Bank ATM facilities at UQ Ipswich are located outside the Bookshop,

Westpac Bank - UQ St Lucia
Westpac Bank ATM facilities are available within the Union Complex [

Workstation facilities for students with a disability
In conjunction with the Student Services' Disability Program, the Fryer Library administers assistive technology rooms which house specially equipped workstations for stu...