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 Frequently Asked Questions


What is right to information ?

Right to Information is the Queensland Government's approach to giving the community greater access to information.
 
The Queensland Government has made a commitment to provide access to information held by the Government, unless on balance it is contrary to the public interest to provide that information. The Right to Information reforms aim to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.
 
Further information about Whole of Government policy and the new legislation, including application forms, is available from www.rti.qld.gov.au.
 
What happened to FOI ?
 
The Freedom of Information Act 1992 was repealed on 1 July 2009 and replaced with the Right to Information Act 2009 and the Information Privacy Act 2009. However, the FOI Act will continue to apply to any access or amendment applications lodged before 1 July 2009.  
 
How can I access information ?
 
In line with the philosophy of the Right to Information reforms, the University has a number of administrative access schemes which permit certain kinds of information to be released without the need for a formal application under the Right to Information Act 2009 or the Information Privacy Act 2009. As a first step, check the University’s Statement of Affairs and Publication Scheme to see whether the information you seek can be released administratively. If you are still unsure, contact the Business Unit which holds the information to see whether there is an administrative access scheme available. Finally, if you are still unsure, contact the University’s Right to Information and Privacy Coordinator to discuss how the information may be released. 
 
How do I make an application under the Right to Information Act 2009 ?
 
All applications for access to information must be made in writing.  You may apply by completing an application form or write directly to the:
 
                   Right to Information and Privacy Coordinator
                   Right to Information and Privacy Office
                   JD Story Building
                   The University of Queensland, 4072
 
Your application must:
 
  • provide sufficient information concerning the document/s to enable the RTI & Privacy Coordinator to identify the document or documents; and
  • state the address for the delivery of notices and documents to which you seek access.
If you are applying for your own information, you have to provide evidence of identification such as a certified copy of a driver’s licence. 
 
How much will it cost ?
 
There is no application fee if you are applying for your own information. 

If you are applying for someone else’s information or non-personal information (e.g. University business records), then there is an application fee of $43.35. Also, you may be required to processing and photocopying charges. If you are required to pay these charges, the Right to Information and Privacy Coordinator will send you a letter setting out estimated costs.  

What is the Information Privacy Act 2009 and what does it mean for me ?

The Information Privacy Act 2009 is a Queensland law and came into effect on 1 July 2009. The Act applies to the University and its employees and contractors. It does not, however, apply to controlled entities which are covered by the Australian Government’s Privacy Act 1988
The Information Privacy Act 2009 has two broad scheme:
  •   a scheme which allows people to access and amend their own information; and
  • a scheme which regulates the management of personal information held by the University. 
What is Personal Information ?
Personal information is any information which identifies an individual or allows their identity to be reasonably ascertained. 
What are the Information Privacy Principles ?
The Information Privacy Principles are a set of rules which regulate the way in which personal information is to be managed by the University throughout its lifecycle from initial collection to eventual disposal. The Information Privacy Principles cover the following functional activities:
  • collection of personal information;
  •  storage and security;
  •  access and amendment;
  •  use within the University of personal information;
  •  disclosure of personal information to person’s outside the university.