Dr Shirley Reushle, Brian Kissell, Maggie Fryer, David King
University of Southern Queensland
This paper presents a case study of the design and development of the Technology Enhanced Learning Laboratory (TELL), a physical, multi-purpose space at the University of Southern Queensland (USQ). As USQ is a regional, predominantly distance learning, multi-campus institution with students studying off-campus in both national and international locations, the TELL aligns with the University Vision to improve learning and increase access through innovative pedagogy and the creative use of technology. The TELL also supports the flexible learning priorities identified in the Learning and Teaching Operational Plan 2007-2012. TELL, formally introduced to the USQ community in early 2008, provides a "sandpit" space where staff can explore the pedagogical aspects of learning and teaching technologies. It also provides an ICT-enabled environment for supporting academic staff in the effective use of ICT, to link USQ staff and students at remote locations, to create a visible and high profile environment for ICT innovation and exploration and to provide a proof of concept space for future USQ learning and teaching environments. The first iteration of the TELL has been created on a shoestring budget relying predominantly on the updating or relocating of existing infrastructure, hardware and software.
The Lab is quite different from existing physical learning spaces, such as lecture theatres and ICT training rooms. It embraces the 'next generation learning spaces' concept by adopting an open plan, studio-style room, with flexible, configurable technologies and fittings. Three two-metre circular tables with ergonomically designed chairs and a large circular padded couch offer the opportunity for group-based activities. In addition, two long high tables (with stools) support the connection of multiple electronic devices. Three Sunray workstations offer a choice of operating system (Windows, Macintosh or Linux) and a choice of image (USQ Staff or Student Lab image). The Lab has access grid technology which provides video conferencing using high bandwidth applications, multi-screen displays with control systems allowing teachers to trial different settings for audio-visual aids and technologies, and wireless network functionality. Electricity is supplied across the space via ceiling umbilicals. The room includes an elevated observation deck (audio capability) allowing unobtrusive observation of learning and teaching situations. The research and development intent of the TELL suggests that it should not be used for regular timetabled classes as the aim is to make it available for trial-based activity through an electronic booking system. Preliminary evaluation data indicate that the successful uptake of the TELL will be influenced by institutional buy-in, ease of use, sustainable support structures (including ICT and pedagogical), and evidence of pedagogical enhancement. Because of the newness of this project, a structured, ongoing evaluation process is in the design stage and will soon be rolled out.
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