Print version- The UQ policy Student Grievance Resolution explains the expectations and responsibilities of both the University and its students regarding the grievance resolution procedure and provides a flow chart to help you know whom to contact if you have a disagreement with the University.
- Details of querying a course result can be found in Section 7 - Remarking Assessment of the Assessment Policy
- Grievance procedures involving fees and charges are outlined in the University's Fee Rules [See the University Rules page].
- Disciplinary and misconduct processes are set out in the Procedures for Dealing with Student Discipline and Misconduct Matters.
- Academic progression: Show cause application is dealt with in the Enrolment and Academic Progression Rules [See the University Rules page] and in Appeals to Senate by Students in the Handbook of University Policies and Procedures.
- The Admission Rules set out grievances procedures relating to admission to programs which fall within those rules [See the University Rules page].
- The University has established special policies and grievance procedures relating to matters such as discrimination and harassment.
- For ways of dealing with this type of behaviour, see the 'Discrimination and harassment' section of the 'Grievance resolution processes' page
