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 International students

There is a range of support and services for UQ's international students.

Click here for information on changing status from fee paying international to fee paying domestic.

The following services are located on the St Lucia campus but are available to all UQ international students.

  • UQ International

    • UQ International provides advice on all matters relating to program admission at the University. Click here for information on how to apply for admission to another program at UQ.
    • If you are an Australia Award Scholarship student, please visit the International Scholarships Unit within UQ International on Level 6, Room 617 of the Faculty of Science [Building 69 -see map] or visit website Australia Award Scholarship for assistance and information or email 
    • For all other international student enquiries, including Study Abroad and exchange students, you should visit a student centre for information and assistance.


  • International Student Advisors (ISAs)

    • International Student Advisors understand the needs, concerns and interests of international students, and provide information and assistance to students from before their arrival to Australia through to their returning home.
    • An ISA can explain and guide you through the policies and procedures of the University of Queensland and inform you of support and services available to you both on and off-campus. They can help you to find information you need or put you in touch with the best people to help you. ISAs can talk to you about the transition to life in Brisbane, including culture shock and homesickness, and discuss strategies for making the transition easier. They can provide support and assistance around many areas of life to assist the welfare and wellbeing of international students, as listed below. If you’re not sure if we can help but you need to speak to someone, we are a great place to start.

Before arrival

·         Pre-arrival enquiries and issues of concern

·         Information regarding living and studying in Australia

·         Information for international students with dependants (families)

·         Settling into Brisbane/Queensland and University life

·         Providing assistance to international students who arrive late  

While living and studying in Brisbane

·         Ongoing support and advice regarding welfare and well being

·         General information regarding their student visa and Overseas Student Health Cover related issues

·         Information about working on a Student Visa

·         Referrals to appropriate support services, both within UQ and the wider community as deemed appropriate

Returning home

·         Graduation and Beyond Sessions for international students finishing their studies and planning to return home

·         Essential information for international students following their graduations (e.g. further study options)

Workshops and Seminars

ISAs also run a variety of workshops and seminars specifically for international students throughout the year, as listed below. 

Other workshops designed to improve academic skills, career prospects and student wellbeing are available to all students through Student Services.  

·         Getting Started Sessions (compulsory for international students): Includes practical information about life in Brisbane, the UQ campus, maps, how to enrol and get student ID cards

·         Safety Down Under (compulsory for international students): Personal Safety Strategies, Beach Safety, Road Safety and more (run throughout the year)

·         Working on a Student Visa: Work limitations of your visa conditions, how to obtain a tax file number, and more

·         International Students with Families: Useful information for international students with a spouse or children

·         Australian Culture:  Find out more about Australia from its historical roots to modern lifestyle and slang

·         Australian Health Care and Overseas Student Health Cover (OSHC): General information about health services on campus; public and private hospitals; sample costs and paying for health care; claiming rebates and refunds on medicines

·         Graduation and Beyond Sessions Includes Graduation information, shipping goods home, moving out, reverse culture shock 

  • Jump Start Academic Preparation Program (JSAPP)

    • Student Services runs the JSAPP before the start of each semester for new international students. The program is designed to prepare students academically, socially and environmentally so that they can successfully transition into their degree programs and enjoy their study experience at the University. For more information on the program and registration, please visit the JSAPP page on the Student Services website.
  • Learning assistance staff from Student Services will also help you adjust to a different approach to education and provide assistance for effective study and academic writing.
  • English language support

    • If you require English language support, you are eligible to attend the English for Academic Communication (EAC) courses held each semester by the Institute of Continuing and TESOL Education. Attendance is free-of-charge for international students on all campuses for the duration of their UQ study program.
    • The English Conversation Club is a free support service for UQ international student family members, visiting professors, international staff members and research fellows.
      English conversation sessions are held at 50 Walcott St, St Lucia, 10am to 12pm Monday, Wednesday and Friday (during school terms only).
      For more details, email:   


  • The UQ Union (Contact details)
    • An international student representative is available to discuss matters of interest to all international students.
    • International students have representation through the UQ Union's International Student Committee.

The following services are located at UQ Gatton:

  • Student Services
    • Student Services at UQ Gatton provides a full range of support services for international students including counselling, learning advice, general support, support for students with a disability and financial assistance.
    • UQ Gatton Student Services is located on Level 1, Morrison Hall and is open between 8.30am and 4.30pm, Monday to Friday, telephone (07) 5460 1046.

  • Gatton International Students Association (GISA)
    • GISA is a voluntary association made up of community members, staff and students. GISA's objectives are to initiate services and co-ordinate and assist interested organisations in providing services for international students' welfare.
    • The Association places particular emphasis on the reception, accommodation, orientation, hospitality and recreational needs of international students and raises awareness of other cultures among international students.

  • English language support
    Free English conversation classes are offered to the partners of international students studying at UQ Gatton.  Please contact an international student advisor in Student Services for details.