Your award certificate (also called testamur or degree certificate) is a valuable document. To protect against fraudulent use of certificates, copies cannot be issued, except when the original has been permanently lost or destroyed.

To replace a lost or destroyed certificate, you can download a Request for Replacement Award Certificate form available online (PDF) or in print from any Student Centre. Complete your credit card details, or include a cheque or money order made payable to The University of Queensland, and mail it to:

The Graduations Officer
Graduations Section
The University of Queensland
QLD 4072
Australia

You must also include:

• a Statutory Declaration, signed by a Commissioner for Declarations or Justice of the Peace, detailing what happened to the original certificate (e.g. lost/stolen/destroyed).  If you are applying overseas, Australian law defines a statutory declaration as a written statement declared to be true in the presence of an authorised witness, so an equivalent statement would be appropriate.
• payment for replacement certificate.  Replacement certificates cost $50 and this can be paid via credit card, cheque or money order.
• full name at the time the degree was awarded.
  
• the date of the award.

Please note that:

• Faxed and emailed requests cannot be accepted as Graduations Section staff need to sight the original Statutory Declaration.
  
• Replacement certificates will be issued in the current style.
  
• Applications take a minimum of five working days to process.  In peak times (for example, February, July and December), some delays may be experienced.
  
• If five days have elapsed and you need to check the progress of your application, please email studentgraduations@uq.edu.au or telephone (07) 3365 9194.  International students should telephone +61 7 3365 9194.