Get health cover for international students
Why do I need Health Cover?
If you are an international student wanting to study at UQ, you are required to have a valid OSHC policy for the duration of your Student Visa.
OSHC is available from any government-approved OSHC provider and it will provide you with basic cover for medical and hospital care costs while in Australia.
If you are a student from Norway or Belgium, you are considered to have health insurance comparable to OSHC through the reciprocal arrangements between the Norwegian, Belgium and Australian Governments.
If you are a Swedish student who holds a valid CSN International or Kammarkolleit Health Insurance policy for the duration of your Student Visa, you are considered to have health insurance comparable to OSHC. If you do not have either of these health insurance policies, you will be required to purchase OSHC through a DIAC/DHA approve provider.
OSHC will cover you from the time you arrive in Australia only. Travel insurance is also strongly recommended to provide cover during transit. More information about the Australian health system and health insurance will be provided during Orientation.
Further general information about OSHC is available on the Department of Health and Ageing website.
Where can I buy my OSHC?
The University of Queensland’s preferred OSHC provider is Allianz Global Assistance and the University can accept payment on their behalf.
Students that purchase their OSHC through Allianz Global Assistance, are covered under the OSCH Essentials Cover [PDF]. This is an arrangement that is only available through the University and it provides students with benefits above the minimum cover required by the Australian Government.
If you have indicated that you would like to have Allianz Global Assistance as your health insurance provider, your offer letter will show the OSHC fee for the length of your visa along with the program deposit amount you need to pay as part of your tuition fees.
When the deposit and OSHC have been paid and the signed Acceptance form is returned, the University will indicate on your Confirmation of Enrolment (CoE) that you have paid the OSHC. This is sufficient to apply for your student visa.
Allianz Global Assistance details:
Web address: www.oshcallianzassistance.com.au
Telephone: 13 OSHC or 13 67 42
What does OSHC from Allianz Global Assitance cover?
The OSHC from Allianz Global Assitance essential package covers:
- 24-hour emergency assistance and medical advice
- medical services provided by doctors (GP Services)
- medical services such as pathology and radiology
- some prescription medicines
- emergency ambulance services
- out of hospital medical treatment and in hospital medical treatment
For more information view the OHSC essenstials policy brochure (PDF).
What does OSHC from Allianz Global Assistance not cover?
OSHC coverage, including out of hospital and in hospital medical services, are detailed in your policy document.
However it is important to understand that for non-emergency hospital care, access to some medical services in some public hospitals may be limited. This means that public hospital services for non-emergency care may not be available or may be subject to long waiting times.
In these instances, you may be required to access medical services through a private hospital.
Private hospital health care will typically incur some out of pocket costs that are not covered by your Overseas Student Health Cover policy and will be your responsibility.
How much does it cost?
The Allianz Global Assitance website contains full information on prices, options and what is and is not covered by your OSHC.
See table below for the OSHC premiums for individuals and families. Note that there is a waiting period for claims relating to pre-existing conditions.
Singles Premium (AUD$). Rates applicable from 1 January 2013
Dual Family Premium (AUD$). Rates applicable from 1 January 2013
|Multi Family Premium (AUD$). Rates applicable from 1 January 2013|
What's my policy number?
UQ will arrange and establish your policy for you as part of the admission's process. Your policy number is your student number, with UQ as the suffix. Eg: 42123456UQ
How do I apply for a OSHC card from Allianz Global Assistance?
After you arrive in Brisbane and have a local address, you can apply for your OSHC card. It is a simple 5 step process that can be completed online through the Allianz Global Assistance website. Read the How to order you card online (PDF) information sheet.
Can I get a refund?
If you cancel your OSHC prior to arrival in Australia, Allianz Global Assistance will refund the OSHC amount you paid. If you cancel your OSHC after arrival in Australia, Allianz Global Assitance will refund the OSHC amount paid, less a minimum cover of three months.
Other OSHC providers
The University has no relationship with any other government-approved OSHC providers and cannot accept payment from students for any provider other than Allianz Global Assistance. However, students can insure with any other OSHC provider by contacting them directly: