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Communication and technology

In this section:

Emails and internet access

You will receive a free email account and internet quota after you enrol in courses at UQ. It is set up automatically, so there is no need to apply. Your UQ username and password is used to access this service. For more information on your internet entitlements and to assist you with setting up the dial-in service on your home computer, visit the UQconnect Office (Building 41) and pick up a free installation CD. For other internet related information, go to myAdvisor 

If you need internet access and have not yet activated your UQ access, there are internet cafes located in the community:

Please note the UQ internet and email policy. For more information, read the Internet Code of Practice.

Computers and laptops

The University of Queensland provides a wide range of computing facilities for enrolled students. This includes general access to central computer laboratories and faculty-based computer laboratories. There are computers on campus in the libraries and Student Centre that you can use.

If you intend to bring your laptop or PC to Brisbane, you need to ensure that it is compatible with Australia's power supply (240W, 220W, 50HZ). Your modem will also need to be compatible with Australia's telephone system (Austel certified).

UQ's Information Technology Services (ITS) and the Ask I.T advisory service both offer information and assistance with computer enquiries, whiich includes the provision of free computer training courses. ITS has a Preferred Supplier Agreement (PSA) to provide lower prices for computer supplies to UQ staff and students. All preferred suppliers provide equipment at lower than retail prices, and both new and second hand equipment is available. Check the ITS website for further information.

UQ also has many locations on campus where you can access the UQconnect wireless network. For more information on these locations, go here.

Buying a computer

If you did not bring a computer with you, you may want to consider buying a computer. Before deciding to either buy a new computer, a second hand computer or rent or lease a computer:

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Calling destinations and telephones

National and international calls / public and mobile phone information
International calls
  • For dialling to other countries from Australia: 0011 + your country code + your area code + your local number (see White Pages for country codes)
  • When dialling to Australia from another country: Australian country code is 61 and Qld state access code is 7 (So the person would dial 61 7 and then your local number).
STD calls (long distance - within Australia)
  • When calling anywhere within Australia that is over 28kms away, you are calling STD
  • Phone calls within Queensland do not require state area code (which is 07 for Queensland) 
  • Calls to other states or territories will require the code of that state (See White Pages listing).
Local calls
  • Calls made between land lines within the Brisbane area are known as ‘local calls’, and are at a set cost.
  • Local calls made from a land line telephone to a mobile telephone may be charged at higher rates depending on the mobile service, the time of day and the distance called.
Public telephones
  • Public telephones are either coin operated, take phone cards, or both
  • Public phones on campus: Outside the UQ Union Building (21), outside STA Travel near Accommodation Services (building (21), outside the Social and Humanities Library (2), near the Post Office (61), the Uni bus stop (61) & other locations
  • Calls to UQ Security from any public phone on campus are FREE 1800 800 123
  • Telephone Translating and Interpreting Service (TIS) (T: 131 450 ; Open 24 Hours/7 days week)
Telephone directories
  • The Telstra White Pages contains local business and residential telephone numbers, 24 Hour Emergency Numbers, international country codes, Australian postcodes and time differences between countries.
  • The Yellow Pages contains an alphabetical list of businesses and commercial services listed by subject
  • You can also seek help from an operator to find a telephone number:
    • For numbers within Australia: Telephone 1223
    • For numbers overseas: Telephone 1225
    • Sensis (Yellow Pages/businesses): Telephone 132378
Buying a mobile phones

Mobile telephones and SIM cards are available from telephone shops in shopping centres. Most International students use prepaid SIM cards, as it helps with budgeting and other plans may not be available to non Australian residents. Visit the following websites for information to assist you to make a better decision on buying a mobile phone:

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Postal Services

Australia Post runs Australia's postal service and post offices can be found throughout Australia. Services include: letter and parcel posting; express mail; money orders (similar to cheques); and a bill paying service for telephone, electricity and vehicle registration accounts. Australia Post offices also has private post boxes that are available for rent, and is available at the St Lucia campus Australia Post office for your convenience.

There is an Australia Post on the St Lucia and Gatton campuses, and one nearby the Ipswich campus. Also see Australia's Post International Services.

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