Forms

Commencement or termination of employment

• UQ Gatton Staff IT Induction - Application form (PDF)
• UQ Gatton Staff IT Cancellation - Form (PDF)

New accounts, increase e-mail quota or increase disk space

• Application for UQ Organisational Unit Staff Internet Access Form (PDF)

Exchange mailbox access

• Application for granting Exchange "Send as" or "Full Mailbox Access" Rights.

Application for new generic account

• UQ hosted server account application form

How to get help

Should a staff member have a support request this should be logged with the ITS Service Desk. Your call will be recorded and assigned an ITSM case number which will be emailed to you for future reference.  Your case will be prioritized and tracked to ensure SLA response times are met.  The helpdesk should always be the point of contact and staff should not contact computing support officers (CSO) directly. 

To contact the ITS Service Desk:

ITS Service Desk (8:00am to 10:00pm Monday to Friday, Saturday, Sundays & Public Holidays 9am to 5pm)

Phone: 336 56000 St Lucia staff

336 54329 Gatton staff

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