The University of Queensland is committed to supporting and promoting the right of persons with disability to contribute and work on an equitable basis with other members of the University community.

UQ has a number of services, resources and programs that enable staff with disabilities to have equal access and equal opportunity for career growth and rewards. These resources are outlined below. UQ Staff are strongly encouraged to familiarise themselves with the Web Accessibility guidelines below.

For any student related enquiries about the support available for students with disability, please refer to Student Services.

Disability Action Plan

The Disability Action Plan (DAP) provides an operational framework for the University's commitment to ensuring the University environment is accessible for people with all abilities. The Plan was developed in consultation with over 80 people across the University, and steered by a Working Party. The DAP can be viewed on the Workplace Diversity and Inclusion Planning page. If you have any questions or comments about the DAP, please contact Workplace Diversity and Inclusion.

Work Environment

The University of Queensland is committed to providing a safe and comfortable work environment for all staff. Adjustments may be required to the work environment to enable individuals to better carry out the inherent requirements of the position. Such adjustments should be discussed with the immediate supervisor of the staff member. Information about external services that may assist in this regard is available from the Occupational Health and Safety Unit, through the Ergonomics and Rehabilitation Advisor.

Job Access

JobAcess is an Australian Government service that provides free information and advice about the employment of people with disability. JobAccess provides information about services, financial assistance and workplace solutions for employers and employees with a disability. You can find useful information about reasonable adjustments, disclosure of disability, disability employment case studies, tools and checklists on the JobAccess website here.

Access to facilities and parking

The physical accessibility and facilities of UQ campuses can be found on the Property and Facilities website. These maps can be found on the UQ Maps page. UQ Nav mobile phone application also provides information about physical accessibility on campus. Temporary barriers to physical accessibility may be communicated to staff via email and the UQ Safe Zone mobile phone application.

If you have a mobility impairment and experience difficulties in accessing any facilities at any of the UQ campuses, or feel that they require attention, please contact Property and Facilities via email or on 07 336 52776.

UQ Traffic and Parking provides special need parking permits for staff. More information about these can be found on the UQ Parking website.

Support Services

Staff or supervisors seeking support for staff with mental health concerns should contact their Human Resources Client Services Team. This team can then refer the staff member to the Staff Support and Rehabilitation Advisor, Human Resources Division.

The Employee Assist Program is also a useful service and resource for staff members. More information about the EAP is here. There is also a Manager Assist program available, with more information found here.

The Library also provides a number of support services for staff with disability accessing the Library. These can be found on the Library website.

Web Accessibility

Web accessibility ensures that all persons have equal access to information and resources provided on the internet and in digital formats (such as word and pdf documents). This is particularly pertinent for persons with disability, but is also beneficial to all users. For example, a key principle of web accessibility is designing websites and software that are flexible to meet different user needs, preferences, and situations. This flexibility also benefits people without disabilities in certain situations, such as people using a slow internet connection, people with "temporary disabilities" such as a broken arm, and people with changing abilities due to ageing.

Web accessibility refers to how people perceive, understand, navigate, and interact with the web, and ensures that they can also contribute in this space. Web accessibility encompasses all disabilities that affect access to the internet, including visual, auditory, physical, speech, cognitive, and neurological disabilities.

Millions of people have disabilities that affect their use of the web. Currently most websites and web software have accessibility barriers that make it difficult or impossible for many people with disabilities to use the internet. For example, those users who are blind can potentially only access information that is readable by a screen reader, and without adhering to website accessibility guidelines and principles this will not be possible. As more accessible websites and software become available, people with disabilities are able to use and contribute to the web more effectively.

Web accessibility refers to the structure of a website, the content of a website, the format of the content on the website, the design of a website and the images, text, documents and videos on a website. This includes but is not limited to:

  • The navigation process used;
  • The colours;
  • The size and font of text;
  • The language of text;
  • The format of the text;
  • Accessibility of documents on the page;
  • Accessibility of videos, audio, links and images on a page;
  • The use of images and the importance of labelling images.

Therefore web accessibility is the responsibility of both the software and website developers and content developers for each page and section of a website.

The Web Content Accessibility Guidelines 2.0 Level AA  (WCAG) provide guidelines of how to ensure a website and all the content and pages that make-up that website is accessible for all people. This encompasses website design and structure, and content development. Compliance with the WCAG is recommended by the Australian Human Rights Commission and are adhered to by all government websites. 

For more information about web accessibility, please see the WCAG here.

There are inbuilt functions in recent versions of Microsoft Word that enable users to test the accessibility of their document, and provides them with tips on how to fix any potential issues. Workplace Diversity and Inclusion encourages everyone to use this feature, especially when preparing to convert a document to PDF to upload onto a website, to help to ensure its accessibility for all people in our community. 

For UQ specific information about accessibility, please refer to the Office of Marketing and Communications here.

For information about inclusive language for persons with disability, please refer to the Inclusive Language page.


The 'Guides for Staff' page provides a number of useful resources, that provide effective strategies for disability inclusiveness in the workplace. 

Our 'Inclusive Language' page provides a useful guideline on how to use inclusive language to that can promote disability inclusion.

Useful Links

For more information about how to develop and maintain a workplace environment that promotes disability inclusiveness please see the below resources:

Image of the UQ lakes with a Jacaranda Tree.